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Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

521

66

12

4

14

617

ratings over the past year

Displaying all 3,870 reviews

Trusted Customer

12 years ago

I spoke to Steve, he provided a very reasonable quote in no time at all. Excellent.…

I spoke to Steve, he provided a very reasonable quote in no time at all. Excellent. The confirmation was sent to me immediately.

0

Trusted Customer

12 years ago

The service is very good because as soon as l paid, l got my documents…

The service is very good because as soon as l paid, l got my documents by email within minutes.

0

Trusted Customer

12 years ago

The initial service was quick and efficient and so was the follow up phone call…

The initial service was quick and efficient and so was the follow up phone call when I changed some details.

0

Trusted Customer

12 years ago

No problems smooth transaction

0

Trusted Customer

12 years ago

I am concerned that the direct debit payments are made through another company and can incur…

I am concerned that the direct debit payments are made through another company and can incur hefty charges. I would prefer to pay my annual fee rather than be bombarded with so many emails from a...

Markel Direct

12 years ago

Good afternoon, Steve from Markel Direct here. Thank you for taking the time to talk to me this afternoon – again, I apologise that you were inconvenienced by the direct debit set up process. I can confirm that, as requested, I’ve now moved your payment onto an annual basis, so thank you for sticking with us and giving us the opportunity to put things right. If I can be of any further assistance, please don’t hesitate to call me on 0845 688 2500. Kind regards, Steve

0

Trusted Customer

12 years ago

I had to telephone with queries and the gentleman was friendly and very helpful and I…

I had to telephone with queries and the gentleman was friendly and very helpful and I was then able to proceed with my insurance.

0

Trusted Customer

12 years ago

Friendly helpful efficient

0

Trusted Customer

12 years ago

I spoke with no one so can't say I can rate your customer service but as…

I spoke with no one so can't say I can rate your customer service but as an IT platform your setup is swift and straightforward.

0

Trusted Customer

12 years ago

Easy to access, quick and effcient response, good follow up and easy acces to documentation

0

Trusted Customer

12 years ago

The company and team's efficience was/is very good.

0

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