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Markel Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,871 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Markel Direct:

Excellence

Excellent Service & Good website for insurance application

Trusted Customer

10 years ago

Professional Indemnity Cover

Excellent online service - site and forms easy to navigate. Rates very competitive.

Trusted Customer

11 years ago

I searched on line for this Professional Indemnity insurance and was really shocked to see attitudes…

I searched on line for this Professional Indemnity insurance and was really shocked to see attitudes as well as price. Then I rang Markel Direct and got a nice response and the price was even...

Trusted Customer

11 years ago

Well worth the investment

Easy helpful and reasonable

Trusted Customer

Maidstone

11 years ago

What Trusted Customer said about Markel Direct:

I got my PI on the hurry up from Markel

I had been searching for PI Insurance for a small Consultancy for some time and a friend advised me to look at Markel. I did so and within 10 minutes I had signed up and got my Policy - SERVICE

Trusted Customer

11 years ago

No response to email

I set up a new policy on 26August for my new limited company but because my email address is still the same as on my previous policy, your system has set it up in the old limited company's name. Gold...

Paul

Markel Direct

11 years ago

Good morning, Steve from Markel Direct here - first of all, thank you for your feedback. I would like to apologise that your old company name was picked up by our system. This was amended a couple of days ago (as soon as you made us aware), although you clearly didn't receive the email with your amended documents. I sent these again this morning and I'm pleased you've now confirmed receipt of the documents with your new company name. If I can be of any further assistance please don't hesitate to contact me on 0845 688 2500. Kind regards Steve

Trusted Customer

11 years ago

Fast and just what was needed

Efficient fast easy and they amended the policy within 10mins following an e mail request!

Trusted Customer

11 years ago

Fast service

Fast registration and quote

Trusted Customer

11 years ago

Never received forms or confirmation by email

Good price and easy to complete and understand, however I never received the documents or even a confirmation by email.

Paul

Markel Direct

11 years ago

Hi Angela, Steve from Markel Direct here. I would like to thank you for your feedback and apologise that your documents were not emailed immediately. I’m afraid this was down to a technical issue, but I can confirm it's been rectified now and we've sent your documents. Hopefully you have now received these but please contact me on 0845 688 2500 if you wish to discuss this further. Regards Steve

Trusted Customer

Harrow

11 years ago