Very professional and very helpful. No complaints at all
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MW
Miss Watts
Feefo Verified
7 days ago
0
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Trusted Customer
Feefo Verified
7 days ago
Satisfied Client
Prompt, efficient & courteous service
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MC
Mrs Corcoran
Feefo Verified
GBR
8 days ago
What Mrs Corcoran said about Markel Direct:
Easy to deal with insurance
Helpful staff and easy to deal with.
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Trusted Customer
Feefo Verified
8 days ago
More human contact please
I had a request to change the number of volunteers we are covered for. The lack of a human interaction that could give me an appropriate response was an issue. As a new policy holder I wasn't so...
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Ariana Greenwood
Markel Direct
6 days ago
Hi there,
Thank you for taking the time to leave a review.
I am sorry to hear about your experience and for any confusion this may have caused.
We have shared your feedback with the relevant team to help improve the clarity and support we provide to our customers.
If there is anything we can assist you with, please don’t hesitate to get in touch on 0800 640 6600.
Best wishes,
Ariana
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MS
Mrs Shaw
Feefo Verified
GBR
8 days ago
What Mrs Shaw said about Markel Direct:
Reliable, quick service
Always on time with reminder email for insurance renewal.
Quick to respond to my emails.
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Trusted Customer
Feefo Verified
8 days ago
Unsolicited email
Not interested unsolicited garbage
Ariana Greenwood
Markel Direct
6 days ago
Hi there,
Thank you for taking the time to leave a review.
We sincerely apologise for the unwanted emails and any frustration caused.
I understand that your contact details have been removed from our marketing mailing lists. If you would like us to look into this further, please get in touch on 0800 640 6600 and we will be happy to investigate.
Best wishes,
Ariana
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Trusted Customer
Feefo Verified
8 days ago
Great service
Perfect service just what was needed
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MM
Mr Mitchell
Feefo Verified
GBR
8 days ago
What Mr Mitchell said about Markel Direct:
Superb
Great prices. Very helpful when phoning up. . Couldnt ask for more.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.