I was able to set up and get my insurance easy and quickly. I was trying with other company's and they where no where near as efficient as Markel. Great customer service and great pricing.
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Trusted Customer
10 years ago
Total lack of response to emails. They valued my phone at £20 more than they actually gave me despite my phone being in excellent condition. The packaging they send is illegal.
Paul
Markel Direct
10 years ago
Good morning,
Steve from Markel Direct here - first of all, thanks for taking the time to provide feedback.
Following our email discussion, I understand you meant to leave the above feedback for a mobile phone trade in company you had recently used - not for us. It threw us a little - we don't offer a mobile phone trade-in service!
I'm pleased to hear that your experience of arranging insurance with us was good and thank you for updating your rating. If I can be of any further assistance please do get in touch on 0800 640 6600.
Regards
Steve
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Trusted Customer
10 years ago
quick efficient service
very good service
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TC
Trusted Customer
Devon
10 years ago
What Trusted Customer said about Markel Direct:
Quicker and easier than others
Quicker and easier than others.
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TC
Trusted Customer
Gloucester
10 years ago
What Trusted Customer said about Markel Direct:
Simple process and good value.
Very simple to get the insurance I needed to get my business going. All the forms and questions were straight forward and everything was done in around 15 minutes.
Very different to my experiences...
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Trusted Customer
10 years ago
Excellent service
Great price and service
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Trusted Customer
10 years ago
Easy to register online and very happy with the quote and everything. many thanks
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Trusted Customer
10 years ago
Photo insurance
Very helpful in explaining the policy. Very good value for money.
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Trusted Customer
10 years ago
Brilliant service
Brilliant phone service. Yet to make a claim though. Hopefully excellent service will continue.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.