The site was easy to find what you needed as a trade and the amount for your business. After purchase I contacted Markel Direct the operator was professional and amended my policy quickly with a...
Read more
0
Share
MF
Mr Foster
Feefo Verified
GBR
1 month ago
What Mr Foster said about Markel Direct:
Renewals
Very good response to my renewal questions on the telephone, polite and assured that my cover met my needs.
0
Share
MS
Mr Shepherd
Feefo Verified
1 month ago
0
Share
Trusted Customer
Feefo Verified
1 month ago
10/10 top class customer service
The gent I spoke to on the phone was polite and was able to clearly explain and help me fulfil all my requirements.
0
Share
ME
Mr Eccleson
Feefo Verified
GBR
1 month ago
What Mr Eccleson said about Markel Direct:
Excellent service all through from the quotation stage to going on cover
0
Share
MR
Mr Russell
Feefo Verified
GBR
1 month ago
What Mr Russell said about Markel Direct:
Fast service for multiple business streams
Fast turn around for insurance solutions that other brokers were struggling to provide options for.
0
Share
MT
Ms Timizar
Feefo Verified
GBR
1 month ago
What Ms Timizar said about Markel Direct:
Great value for a charity organisation
We took out liability insurance with "Markel Direct" for our charity, and although we haven't had to make a claim, the process of setting up cover was smooth and straightforward. As a small community...
Read more
0
Share
Trusted Customer
Feefo Verified
1 month ago
Felt listened to and that mattered
I needed patience and time to really get this right for me as I had a very negative experience with another insurance company. I was satisfied I was listened to and that my worries, before buying the...
Read more
0
Share
Trusted Customer
Feefo Verified
1 month ago
0
Share
Trusted Customer
Feefo Verified
1 month ago
No insurance received in writing
I accepted a quote, money has been taken out of my account but I have received no details in writing as of yet
Ariana Greenwood
Markel Direct
27 days ago
Hi there,
Thank you for taking the time to leave a review.
I am sorry to hear about your experience and the worry this may have caused. I understand that we have tried to get in touch with you to resolve this. If you still require any assistance, please don’t hesitate to get in touch on 0800 640 6600.
Thank you for your patience and valued custom.
Best wishes,
Ariana
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.