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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,992 reviews

Valued Customer

8 years ago

Date of purchase: 05/25/2017

What Valued Customer said about ManyPets:

Great service and value

Brilliant easy service clear to understand what ur buying excellent

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Trusted Customer

8 years ago

Date of purchase: 05/25/2017

Easy navigation of the site, plain English.

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Valued Customer

harlow essex

8 years ago

Date of purchase: 05/21/2017

What Valued Customer said about ManyPets:

It was just so easy to sign up.

See full customer review

Valued Customer

8 years ago

Date of purchase: 05/23/2017

What Valued Customer said about ManyPets:

Excellent website

Easy to use website and good choice of policies

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Trusted Customer

8 years ago

Date of purchase: 05/23/2017

Excellent Website

I haven't had cause to use the service as I've only just bought the insurance. As far as the process of buying the insurance is concerned, it was very easy to do.

Danny

ManyPets

8 years ago

Hi!

That's excellent to hear! Our team has worked very hard to make the experience very easy to do.

Fingers crossed you won't need to use our insurance at all but if you do, we have a dedicated customer service and claims team waiting to help out!

Many thanks,

The Bought By Many team

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Valued Customer

8 years ago

Date of purchase: 05/24/2017

What Valued Customer said about ManyPets:

Extremely happy

Very easy to join and the cover levels are great. Love the idea that it doesn't cost more just because pet is another year older.

Jessica

ManyPets

8 years ago

Hi Jennifer,

That's great to hear that our Complete policy has impressed you and Mack! We design our products by gathering the thoughts of our members about what would be most valuable - So please keep telling us what you think.

Thanks for taking the time to share your lovely Bought By many Experience!

Many Thanks,

The Bought By Many team

See full customer review

Valued Customer

8 years ago

Date of purchase: 05/20/2017

What Valued Customer said about ManyPets:

Helpful staff, but application complicated by lack of information

The categorising of the dogs by size (small, medium or large) was not clear. No indication was given when applying as to how you categorise the sizes - no height or weight divisions provided. Also,...

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Steph

ManyPets

8 years ago

Hi Alison,

Thanks very much for sharing your thoughts on your experience with us, we're sorry the information you received was unclear!

We hope that we have been able to answer your questions and concerns via our live chat and phone services and that you are happy with our solution. Our products and services are designed based on our members' feedback, so thank you for taking the time to share - your comments will be fed into our regular improvement processes and the team is now looking into updating the categorisations!

If you have any more thoughts on how we can improve our website then please let us know, we always welcome any suggestions!

Many thanks,

The Bought By Many team

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Trusted Customer

8 years ago

Date of purchase: 05/23/2017

Uncomplicated

Easy to understand and complete the form, with added benefit of chat

Jessica

ManyPets

8 years ago

Hi there,

Thank you for taking the time to share your Bought By many experience with us! Our team designed our website & products by gathering the thoughts of our members about what would be most valuable when surfing a website and gaining a quote!

Many Thanks,

The Bought By Many team

See full customer review

Valued Customer

8 years ago

Date of purchase: 05/23/2017

What Valued Customer said about ManyPets:

Great cover at affordable price

Jessica

ManyPets

8 years ago

Hi John,

Thank you for sharing your great Bought By Many experience!

Our team has worked very hard to make your experience distinctively easy and as "uninsurancy" as possible - so I will share what you've said. We've designed our experience and products with our member's input, so please do keep sharing (including any improvement suggestions if they come up!).

Many thanks,

The Bought By Many team

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Trusted Customer

8 years ago

Date of purchase: 05/23/2017

Simple, cost effective, comprehensive cover

Very simple quote and purchase process, with enough pet insurance options available to cater for all owners. Very competitive pricing for very comprehensive cover. I had a few details to clarify...

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Jessica

ManyPets

8 years ago

Hi there,

That's great to hear that our policy has impressed you and your pet! We design our products by gathering the thoughts of our members about what would be most valuable.

Thanks for taking the time to share your fantastic Bought By Many experience, and do please keep telling us what you think!

The Bought By Many team

See full customer review

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom