Macs Adventure is no longer an active Feefo customer
Displaying all 10,932 reviews
Trusted Customer
12 years ago
We really enjoyed our West Highland Way walk starting on 18th May. If you could…
We really enjoyed our West Highland Way walk starting on 18th May. If you could have arranged the weather it would have been the icing on the cake. We arrived in Fort William looking like drowned...
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Trusted Customer
12 years ago
Very helpful and quick responses to any queries.
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Trusted Customer
12 years ago
Awesome. Tee Travel was also excellent.
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Trusted Customer
12 years ago
Great team at Mac's, friendly, warm, professional and easy to reach by phone.
Managed to put…
Great team at Mac's, friendly, warm, professional and easy to reach by phone.
Managed to put a package together at short notice. Highly recommend Macs Adventures!
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Trusted Customer
12 years ago
Very good service. They always kept in touch and delivered what they said they would.
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Trusted Customer
12 years ago
Communication was very good during booking and prior to departure.The transport of luggage and arrangements…
Communication was very good during booking and prior to departure.The transport of luggage and arrangements for transport return to our starting point were also very good. We very much enjoyed the...
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Trusted Customer
12 years ago
Excellent service as we have come to expect from MAcs
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Trusted Customer
12 years ago
A very good company who work to very high standards and give very good value for…
A very good company who work to very high standards and give very good value for money
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Trusted Customer
12 years ago
Had problems with initial booking when requesting to modify the standard package trip. This resulted…
Had problems with initial booking when requesting to modify the standard package trip. This resulted in over charge and which was only noticed when another members of the group identified it.
The...
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Macs Adventure
Macs Adventure
12 years ago
Many thanks for your comments following your tailor made Isle of Skye Adventure, this is most appreciated. We value all feedback as it allows us to move forward to recity any issues and I am most thankful to you for taking the time to write. I am sorry to hear that you were initially subjected to an overcharge and am pleased that this was rectified. I am most concerned that you found certain accommodations did not meet your expectations as we are most careful to only utilise preferred properties which have proven attractive to past clients and which have received good reviews. Indeed, I note that the property in which you stayed 2 nights is very highly rated by past clients (indeed 37 good/excellent reviews out of a possible 39 on a noted review site) However, standards can change and I shall take all your comments on board in order to assess the suitability of certain accommodations.
With regard to the baggage, in our pre departure information we do actually state that the arrival of bags is never guaranteed prior to 16:00. However, I understand that when you are wet (not uncommon in Scotland!), it is nice to change into warm clothes. I hope that this did not mar your overall enjoyment of this most wonderful of locations. Many thanks again for all your comments and as they can only assist us in developing our adventures to ensure a flawless trip. I hope that you have a marvellous Summer and look forward to assisting you with any further walks that you may have in mind
Dan Greenwood
Macs Adventure
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Trusted Customer
12 years ago
I feel their emergency out of hours service needs an urgent review! Had I have had…
I feel their emergency out of hours service needs an urgent review! Had I have had an insurmountable problem their procedures would not have been adequate to help me.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
