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Trusted Customer
12 years ago
everything was extremely well done
which resulted in an excellent outcome.
a great trip! thanks for…
everything was extremely well done
which resulted in an excellent outcome.
a great trip! thanks for making it happen!
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Trusted Customer
12 years ago
Cannot understand why my walk was booked from west to east, when everyone else was…
Cannot understand why my walk was booked from west to east, when everyone else was travelling in opposite direction.
Extremely angry that I was required to pay single supplement and on two nights...
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Macs Adventure
Macs Adventure
12 years ago
Many thanks once again for your feedback, this is most appreciated. Following our personal correspondence I sincerely hope that all is now clear with regard to your booking. To reiterate the points raised it is apparent that you chose the direction of the walk when you booked via the website. We do get a number of clients who walk in this direction so I hope that overall you found the walk enjoyable. As mentioned the single room supplement is calculated from solo occupancy rates handed down by the accommodations. The actual room format may vary but we are always most careful to ensure that we utilise preferred properties throughout. Many thanks for raising these points and I hope that we may assist with any further adventures that you may have in mind.
Kind Regards
Dan
Macs Adventure
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Trusted Customer
12 years ago
All bookings done well
Happy with locations
Communication was a little slow at times - particularly during…
All bookings done well
Happy with locations
Communication was a little slow at times - particularly during booking
Would have preferred more practical advice on options after I tore my hamstring -...
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Trusted Customer
12 years ago
Very impressed with their efficiency and that of their staff member Laura McGreevy. All our…
Very impressed with their efficiency and that of their staff member Laura McGreevy. All our questions and queries were answered promptly. Communication was excellent.
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Trusted Customer
12 years ago
Great tour , lots of great walks.
On Lewis, would have helped if the map…
Great tour , lots of great walks.
On Lewis, would have helped if the map was in English.
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Trusted Customer
12 years ago
Baggage service excellent: good maps and directions : having prepaid meals was a pain in…
Baggage service excellent: good maps and directions : having prepaid meals was a pain in the neck since at most places the food was REALLY average.
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Trusted Customer
12 years ago
Perfectly organised holiday with excellent choices of accommodation and baggage transfer did "exactly what it…
Perfectly organised holiday with excellent choices of accommodation and baggage transfer did "exactly what it said on the tin"
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Trusted Customer
12 years ago
Well organised and delivered the promised logistics. Luxury b&b at Kenkraw was superb, but not…
Well organised and delivered the promised logistics. Luxury b&b at Kenkraw was superb, but not well located for hungry wet cyclists to find an evening meal.
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Trusted Customer
12 years ago
Incredible service from start to finish.
When we were let down by a B n B…
Incredible service from start to finish.
When we were let down by a B n B that forgot about our booking we spoke with Erin on the phone who was superb and really looked after us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
