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Diane Evans
Feefo Verified
South Africa
2 years ago
What Diane Evans said about Macs Adventure:
Bookings all done, cases collect and delivered on time. Accomadation they book us in very good
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Trusted Customer
Feefo Verified
2 years ago
Lovely Hadrians Wall, west to east
Very informative, info recived promptly was correct and useful. Even though I had booked at short notice. Lugage was transferred without a hitch. which was really great as was relying on dry...
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Amara
Macs Adventure
2 years ago
Thank you so much for your feedback regarding your recent adventure with us.
We are thrilled to hear that you found the information provided to be informative and promptly received. It's great to know that even with your booking made at short notice, everything went smoothly, such as the luggage transfers.
We are delighted that the suggested seven-day walking plan suited you perfectly and allowed you to explore historical sites and museums along the way, such as the Roman Army Museum, Vindolanda Fort, Roman Bridge remains at Chollerford and St Oswald's Church.
We appreciate your feedback on the accommodations. We regret any shortcomings with the stay in Carlisle and will review this with our team to ensure improvements are made.
Thank you again for choosing Macs Adventure. We look forward to helping you plan your next adventure.
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Trusted Customer
Feefo Verified
2 years ago
My Macs Adventure in beautiful Cinque Terre
The personnel we dealt with were pleasant and helpful. We had comfortable accommodations in lovely places. We received timely updates about our 2-person tour in the months leading up to it.
The app...
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Amara
Macs Adventure
2 years ago
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you found our team pleasant and helpful and that you enjoyed comfortable accommodations in lovely locations. It's great to know that the updates you received in the months leading up to your tour were timely and helpful.
We appreciate your comments about the app and are glad it was useful. We apologize for any confusion caused by the difficulty levels of the walks and hikes. Your feedback is important, and we are currently reviewing our descriptions to ensure they accurately reflect the challenges of each day's activities.
Thank you for considering Macs Adventure for future trips. We understand the importance of thorough research and asking questions, and we are here to help with any information you need for your next adventure!
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Trusted Customer
Feefo Verified
2 years ago
Enjoyed first section of the SWCP; considering the next one!
We enjoyed our SWCP very much!
Great accommodations, mostly. We wanted to have an extra day in Minehead before we took off, but we didn’t find the town very charming. Would have been a better idea to...
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Trusted Customer
Feefo Verified
2 years ago
Beautiful Orkney; good walks, no midges, UK weather
This was my first experience with Macs and was a relatively short two centre trip in the Orkney Islands. Everything worked very well. From the moment of booking with all the relevant information...
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Amara
Macs Adventure
2 years ago
Thank you for sharing your experience with us regarding your recent trip to the Orkney Islands.
We are delighted to hear that your first experience with Macs Adventure was a success and that everything worked smoothly from booking to the end of your trip. It’s wonderful to know that you enjoyed your time in the Orkney Islands and that the information provided was helpful and up-to-date.
Your positive feedback is greatly appreciated, and we look forward to helping you with many more memorable adventures in the future.
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Trusted Customer
Feefo Verified
2 years ago
Le Puy Camino section 3
I was impressed with the personalised communication from Macs, I was always talking (emailing) to the same person, so I didn't have to repeat myself and was sure that they understood what my queries...
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Amara
Macs Adventure
2 years ago
Thank you so much for your feedback. We're delighted to hear that you had a positive experience with our communication. Ensuring you have a single point of contact who understands your needs is important to us, and we're glad it made your experience smoother.
We’re also pleased to hear that any problems you encountered during your walk were resolved promptly and without hassle. Our goal is to make your adventure as lovely and stress-free as possible. It is great to know our on trip team helped make your trip more enjoyable.
Thank you for choosing Macs Adventure. We look forward to helping you plan your next adventure!
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Trusted Customer
Feefo Verified
2 years ago
Walking in St Cuthbert's Footsteps
Beginning May 31 four of us walked St. Cuthbert’s Way from Melrose to Lindesfarne. We had a fine time. This is the second trip we have taken with MacAdventures. We were happy with our first walk...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback on your recent St. Cuthbert’s Way walk. We’re delighted to hear that this was your second trip with Macs Adventure.
It’s wonderful to know that the arrangements were smooth and that Allie provided excellent communication prior to your trip. We’re also pleased that the baggage transfers were seamless and that you encountered great people during your local taxi arrangements.
We appreciate your feedback on the accommodations and understand that experiences can vary. Your comments will help us continue to improve the quality and consistency of our accommodation partners.
Thank you for highlighting the need for more information about getting to Melrose and the tidal implications of the last leg of the journey. We will work on making these details more prominent in our trip descriptions and documentation to ensure future travelers are better prepared.
Regarding the walk maps, we apologize for any confusion you experienced and will review the segment you mentioned. Meeting Taylor at Wideopen Hill and hearing about your positive interaction with her is fantastic. We’ll pass on your kind words to her.
Thank you once again for your valuable feedback and for choosing Macs Adventure. We look forward to helping you plan your next adventure!
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Trusted Customer
Feefo Verified
2 years ago
Excellent. Couldn't be more helpful.
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IM
Ian McCullough
Feefo Verified
Castledawson, Northern Ireland
2 years ago
What Ian McCullough said about Macs Adventure:
Hadrian’s Wall with my grandson.
Recently hiked the length of Hadrian’s Wall path with my grandson. Macs Adventure organised excellent accommodation on or near the route and provided very helpful information regarding places to eat....
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Amara
Macs Adventure
2 years ago
Thank you for sharing your experience! We're thrilled to hear that you and your grandson recently hiked the Hadrian’s Wall path with Macs Adventure. It's fantastic that you found the accommodation organized by us to be excellent and conveniently located on or near the route. We're glad our information on places to eat was helpful, and that navigation using our app made your journey smooth without any hitches.
We appreciate your recommendation and are honored to have been a part of your third adventure with Macs Adventure. We look forward to helping you plan many more memorable journeys in the future!
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Trusted Customer
Feefo Verified
2 years ago
A great adventure
We had a fantastic holiday despite exceptionally hot weather . The different accommodations were excellent and varied including an Ottoman old house and a room in a Botanic garden . All good ! The...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're thrilled to hear that you had a fantastic adventure despite the exceptionally hot weather. It's wonderful to know that you enjoyed the excellent and varied accommodations, including staying in an Ottoman old house and a room in a Botanic garden—sounds like a unique experience!
We're glad that the transfers provided by our local partner were reliable and that you were able to adapt them when needed due to the high temperatures affecting your walks. We apologize for any inconvenience with phone navigation and understand the importance of having a paper map as well. Your suggestion is noted, and we'll strive to improve our navigation tools for future travelers.
Thank you for choosing Macs Adventure for your holiday. We look forward to assisting you with more memorable adventures in the future!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.