Luxury Gold Reviews

We recognise that there can be significant cultural differences in sales procedures in different countries and that the bargaining methods used in some regions may not be to everyone's preferences. However, we thank you very much for your suggestions, which we have provided to our Product Development Team for their reflection. Nonetheless, we remain delighted that you still had a fantastic time taking in the culture and history of this remarkable destination, and we hope that you have returned home with many wonderful memories from your vacation. 

On very rare occasions, unforeseen circumstances could arise that require itinerary variations to be made. However, in order to reduce any inconvenience to our guests, we endeavour to notify you or your Travel Agent of any changes and to seek alternative experiences of a similar standard. When booking through a Travel Agent, they will be your point of contact for all information relating to the trip and they should be able to assist with any additional enquiries that you may have. As such, in our itineraries, we stress the importance of reaching out to your Travel Agent for information regarding visa requirements and we also kindly suggest that our guests visit our 'Know Before You Go' section on our website, where you will find all of the information that you need to be fully prepared for your journey. Additionally, when visiting temples or places of worship in any country, it is always advisable to wear modest clothing. Furthermore, we would like to assure you that all prepaid gratuities are distributed accordingly to our representatives. The ground handler for this particular journey is Trails of Indochina whose 24-hour contact information can be found in our guests' itineraries should you require any local assistance while travelling in Cambodia or Vietnam. Nevertheless, we truly appreciate all of your feedback and will look at how we can make our experiences even more seamless for our guests. Moreover, we are pleased that you enjoyed being able to skip the crowds and were captivated by the knowledge imparted by our Local Specialists, plus we sincerely hope that you have taken many wonderful memories away from your time spent exploring Asia with Luxury Gold. 

Our itineraries are drafted for this exact purpose - to bring each destination to life and to provide our guests with unforgettable experiences. That's why nothing could make us happier than learning that you had an experience of a lifetime, and we hope that you will join us again in the near future, for another truly remarkable adventure.

Costa Rica really is a majestic place and we are thrilled that you had an exciting time exploring all of the sights and scenic locations. What's more, we hope that you will join us again in the future to indulge in another luxurious adventure. 

Our itineraries are always tailored to showcase the best attractions and locations to our guests. Therefore, we are incredibly pleased that you had a wonderful time exploring India with Luxury Gold. Additionally, we thank you very much for sharing with us your ideas on how to make this itinerary even more enjoyable, and we are delighted that the outstanding service that you received throughout your trip helped to enhance your overall experience even further.

Our aim is to transfer our guests safely, swiftly and comfortably to each destination and therefore, we regret to learn that some of the transport on the trip was not as you had anticipated. Nonetheless, we will look to see where any necessary improvements could be made going forward and we sincerely hope that you have returned home with some fond memories of your time in India. 

At Luxury Gold, we strive to ensure that our guests have a seamless travelling experience and so we are very happy that the service on the trip lived up to your full expectations. Yet, we have passed on your concerns about the transfer vehicle internally for review. That said; we are delighted that you enjoyed discovering the majority of the Indulgence in Costa Rica itinerary and hope that you will join us again in future to uncover a new and exciting destination.

It makes us very happy to learn that the accommodations and organisation of your travel were as you had anticipated. However, at the same time, we regret that the structure of the itinerary and some of your dining experiences didn't meet your expectations. At Luxury Gold, we are always striving to make the composition of our itineraries perfect for every guest, and it is great feedback such as this which we can use to make any necessary improvements to the trip. Thank you very much for writing to us about your time in Hawaii and we hope that you have returned home with many fond memories of your vacation.  

In the event of unforeseen circumstances, our guests can rest assured that our team will be there assist them in any way possible and keep them up to date with important information. As such, we are delighted that you were happy with the service that you received after the delays to your flights and we hope that you had an incredible time on your Luxury Gold journey across India

We are very disappointed to learn that you did not enjoy your time in India, and concerned that the service, time spent journeying to each location and shopping opportunities fell short of your expectations. Nonetheless, these matters will be discussed with our Operations team to help make any appropriate changes to the itinerary and to ensure a comfortable travelling experience for our guests. That said, we sincerely hope that you have been able to take away some memorable highlights from your journey and we hope to able to restore your belief in our luxury gold vacations in the future.