How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lumon Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lumon-pay-limited | Feefo

Displaying all 8,174 reviews

Trusted Customer

10 years ago

Date of purchase: 06/05/2015

small transfer to Europe

James Roberts always provides a quick, efficient service and always fair rates,considering my company is small compared to a lot Pure FX deals with.

Peter

Lumon

9 years ago

Hi there, Thanks for your kind review of Pure FX. : ) It's great to hear that you've always received a quick and efficient currency service from us! Have a great day, Peter Pure FX

Peter

Lumon

9 years ago

Hi there, Thanks for your kind review of Pure FX. : ) It's great to hear that you've always received a quick and efficient currency service from us! Have a great day, Peter Pure FX

See full customer review

Trusted Customer

10 years ago

Date of purchase: 06/15/2015

Dollar transfers

I have used Pure FX on a regular basis to pay for imported goods from the US and they have always given me a much better rate than my bank and given a good level of service. I would highly recommend...

Read all

Peter

Lumon

9 years ago

Hi there, Thank you for your review of Pure FX! It's excellent to know that you would highly recommend our currency service. : ) Have a great day, Peter Pure FX

See full customer review

Trusted Customer

10 years ago

Date of purchase: 06/23/2015

Perfect PUREFX

Excellent advice and service, easy to get registered, money transferred without any problems and James couldn't have been more helpful if he'd tried. Thank you PURFX.

Peter

Lumon

9 years ago

Hi there, Thank you for your review of Pure FX! I'll forward your kind words onto James. I'm sure he'll be pleased to know that you found our foreign currency service to be excellent. : ) Kind regards, Peter Pure FX

See full customer review

Trusted Customer

London

10 years ago

Date of purchase: 06/09/2015

What Trusted Customer said about Lumon:

Efficient and reliable

On this occasion it gave me the best rate of three alternative traders. The transaction happened quickly without any hiccups.

Peter

Lumon

9 years ago

Hi Klisthenis, Thank you for your review of Pure FX! It's brilliant to hear that using our currency service was efficient and reliable for you. : ) Kind regards, Peter Pure FX

See full customer review

Trusted Customer

Notthinghamshire

10 years ago

Date of purchase: 06/12/2015

What Trusted Customer said about Lumon:

Excellence and personal service

Clear, supportive client liaison worker.. Understood my needs, got me the best rate I'd ever want and transferrd smoothly to my spanish bank account - would recommend and use again

Peter

Lumon

10 years ago

Hi David, Thank you for your kind review of Pure FX! It's great to know that you'd recommend and use again our foreign exchange service. : ) Kind regards, Peter

See full customer review

Trusted Customer

Normandy, France

10 years ago

Date of purchase: 06/11/2015

What Trusted Customer said about Lumon:

Good, efficient service

I have always received prompt, friendly and efficient service from Royston (and his colleagues).

Peter

Lumon

10 years ago

Hi Paul, Thank you for your Pure FX review! I'll tell Royston that you're happy with the friendly and efficient currency service he's provided you with. : ) Have a great day, Peter

See full customer review

Trusted Customer

10 years ago

Date of purchase: 06/12/2015

Pinder

Very happy with the service no issues. I hVe recommended to other. Satisfied customer.

Peter

Lumon

10 years ago

Hi there, Thank you for your Pure FX review! It's excellent to know that you've recommended our currency service to others. : ) Have a great day, Peter

See full customer review

Trusted Customer

France

10 years ago

Date of purchase: 06/19/2015

What Trusted Customer said about Lumon:

Money change Pure FX

I have used Pure FX for a couple of years now and have never had bad service . I usually deal with the same person but in his absence another person has been just as good . They were recommended from...

Read all

Peter

Lumon

10 years ago

Hi Beryl, Thank you very much for your Pure FX review! It's excellent to know that you've always received excellent service to transfer money abroad with us. : ) Yours kindly, Peter Pure FX

See full customer review

Trusted Customer

10 years ago

Date of purchase: 06/16/2015

The best

Peter

Lumon

10 years ago

Hi there, Thanks for your kind review of foreign exchange broker Pure FX! We look forward to helping you exchange currencies in future. : ) Yours kindly, Peter Pure FX

See full customer review

Trusted Customer

10 years ago

Date of purchase: 06/03/2015

Good service

My calls are always answered without delay and I get excellent exchange rates. Transfers are made to my French account free of charges and without delay.

Peter

Lumon

10 years ago

Hi there, Thanks for your kind review of foreign exchange broker Pure FX! It's great to know that you've found our foreign exchange rates to be excellent. : ) Kind regards, Peter Pure FX

See full customer review

Not received a review invite?

About Lumon

We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.

Read all

020 3384 7280

40 Holborn Viaduct, London, Greater London, EC1N 2PB, United Kingdom