Merchant Logo

Lumley Insurance Limited Reviews

Rated
Exceptional

Specialist high value home and contents insurance broker offering bespoke policies and impartial, expert advice.

Service
4.8
/5

5

4

3

2

1

159

24

4

1

0

188

ratings over the past year

Displaying all 1,244 reviews
Trusted Customer
5 days ago
Date of purchase: 07/07/2025
all good
Very helpful and courteous.
Trusted Customer
5 days ago
Date of purchase: 07/03/2025
Good service.
Service was good and thorough I was always kept in formed.
MJ
MJPJ
Ashington, West Sussex
7 days ago
Date of purchase: 06/21/2025
What MJPJ said about Lumley Insurance Limited:
Excellent service
I discovered Lumley recently and called them for advice. I was very impressed with their knowledge and professionalismduring the call, and have now moved my rather complex household insurance to...

Read all
Trusted Customer
7 days ago
Date of purchase: 06/25/2025
Very straightforward and most helpful in settling a claim.
MP
Mr and Mrs Paterson
Poole
19 days ago
Date of purchase: 05/22/2025
What Mr and Mrs Paterson said about Lumley Insurance Limited:
Good value. Great cover
Excellent advice
MM
Mr Mead
Aldsworth
1 month ago
Date of purchase: 06/18/2025
What Mr Mead said about Lumley Insurance Limited:
Could not have been better
Could not have been better
Trusted Customer
1 month ago
Date of purchase: 06/10/2025
Good communication
Good communication
Trusted Customer
1 month ago
Date of purchase: 06/06/2025
See above
Prompt attentive service from Nicola with the right attitude and frequency of reminders. Queries sorted instantly and a revised quotation provided promptly. Many thanks.
Trusted Customer
1 month ago
Date of purchase: 05/30/2025
Prompt, efficient and pleasant in all my contacts with Lumley
So far, excellent service I fervently hope it will never arise but the test will come if I need to make a claim
Trusted Customer
1 month ago
Date of purchase: 06/08/2025
Easy to deal with. Any questions are answered comprehensively
About Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.
Read all
Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.