Lucketts Travel is no longer an active Feefo customer
Displaying all 647 reviews
JU
Julia
6 years ago
What Julia said about Lucketts Travel:
I have been ordering coaches for the college for 17 years and Lucketts have always been helpful and reliable. The drivers are always very cheerful too. Many thanks
Date of purchase: 12/16/2019
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Trusted Customer
6 years ago
Excellent service from booking through to journey!
Date of purchase: 12/16/2019
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ME
Mr Elliott
6 years ago
What Mr Elliott said about Lucketts Travel:
The minibus arrived in good time and the driver knew his way around Southampton and we arrived on time for our visit to the Sea City Museum
A lovely modern coach with amazing facilities for the disabled which safely hoisted people in wheelchairs on to the coach. The driver was friendly, kind and patient and our outing to a garden centre...
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Laura
Lucketts Travel
6 years ago
We're so glad that everyone enjoyed their day travelling with Lucketts and those travelling in a wheelchair were comfortable. Thank you for taking the time to review your coach hire, we look forward to seeing you again soon. Merry Christmas!
Date of purchase: 11/25/2019
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Trusted Customer
6 years ago
Unfortunately we were 1 and a half hours late to our destination because of a vehicle breakdown
Laura
Lucketts Travel
6 years ago
We understand that a colleague has been in contact with you about this and that it has now been satisfactorily resolved. We maintain our vehicles to the highest standards but unfortunately a break down can still occasionally happen. We apologise that in this case the replacement vehicle didn't arrive for your pick up until an hour past the scheduled time. We hope your class still enjoyed their trip and that we will have the opportunity to restore your confidence in future. Many thanks for your feedback.
Very satisfied (as usual) with our trip. Will choose them again for my next school trip. It's nice not to have to fret whether your class gets to the airport on time. Thank you for the good service.
Laura
Lucketts Travel
6 years ago
It's lovely to hear such wonderful comments and that booking with Lucketts gives you peace of mind. Looking forward to seeing you again soon. Many thanks for your review.
Date of purchase: 11/30/2019
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Trusted Customer
6 years ago
The whole process worked really well: from ringing with an enquiry of cost, through booking and on the actual day.
Date of purchase: 11/13/2019
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Trusted Customer
6 years ago
The driver was friendly and polite and arrived on time.
Date of purchase: 11/28/2019
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Trusted Customer
6 years ago
They were very professional, I could speak to staff there and they answered all the queries I had. They phoned me the day before our trip to make sure they had the arrangements right. Driver was...
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
