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Love Sofas Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lovesofas | Feefo

Displaying all 556 reviews

Trusted Customer

1 year ago

Date of purchase: 10/17/2023

Love sofas

The experience was painless and I was always able to get through to someone when I needed a question answered. The sofas arrived on time and was assembled on site very swiftly. The only scare was the...

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Customer Experience Team

Love Sofas

1 year ago

We are delighted to hear that you had a great experience with us and our customer service team! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for your positive feedback and 5* review!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 10/16/2023

Excellent service and response time from Lovesofa. I would not fault that

Excellent customer service from the team and quick at responding to my communications.

Customer Experience Team

Love Sofas

1 year ago

We are pleased to hear that you had a great experience with us and our customer service team! Thank you for your positive feedback and 5* review!

Product reviews

michael kitis

1 year ago

Date of purchase: 10/16/2023

What michael kitis said about Love Sofas:

Great price and service

Great value for money and first class and fast delivery very happy worry free experience thank you

Customer Experience Team

Love Sofas

1 year ago

Hi Michael, we are delighted to hear that you had a great experience with us! Thank you for your wonderful feedback and 5* review!

Product reviews

Lynn Davies

1 year ago

Date of purchase: 10/16/2023

What Lynn Davies said about Love Sofas:

POOR QUALITY !!!!!

Quality !! or lack of it, re the product. (I bought two sofas). The sofas look good in the photos online. The fabric was as expected, and the colour, true to pictures However, the BIG let down is...

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Customer Experience Team

Love Sofas

1 year ago

Hi Lynn, we apologise for the negative experience you have recieved and that you're not satisfied with your recent purchase. Multiple customers praise us for our great price to quality ratio on our Astbury sofa range and we regret to hear that you are not satisfied with the quality of our Astbury sofas. We have given your information to our customer service team who will get in touch within the next 24-48 hours to discuss your negative experience and review. If you wish to get in touch for any other queries please do not hesitate to ring or email our customer service team. Thank you for taking the time to write your review and we hope this issue can be resolved promptly. Kind Regards -Love Sofas

Product reviews

Customer Experience Team

Love Sofas

1 year ago

Thank you for your feedback, Lynn. We've reached out to your for more information on the aspects of the sofa you were not happy with. We've sent your feedback across to the manufacturer for analysis, and have offered in the meantime to collect and refund you for the sofas. You have currently chosen to keep them, but should you be experiencing any issues with the sofas or have further concerns, we've advised you to contact us.

Jon Rowe

1 year ago

Date of purchase: 10/02/2023

What Jon Rowe said about Love Sofas:

As it happens, it worked out fine

We don't normally buy something like this online, but we liked the look of it and the price, so took a punt. As it happened it's comfortable and fits perfectly as the measurements are accurate. ...

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Customer Experience Team

Love Sofas

1 year ago

Hi Jon, we are thrilled to hear that you had a great experience with us and that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Katrina Lovell-Meade

Faringdon

1 year ago

Date of purchase: 10/13/2023

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What Katrina Lovell-Meade said about Love Sofas:

Love the lovesofas

Easy to order, easy to ask questions either on the chat or call. Good communication in the delivery process. Delivery on time. Sofas are totally gorgeous! A little firm but I think they will soften...

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Customer Experience Team

Love Sofas

1 year ago

Hi Katrina, we are delighted to hear that you had a great experience with us and that you are pleased with your recent purchase! Your new sofas look wonderful! Thank you for your positive feedback and 5* review!

Trusted Customer

1 year ago

Date of purchase: 09/27/2023

Happy customer.

Joanna was very helpful with her advice and updstes, ensuring I got the product I wanted.

Customer Experience Team

Love Sofas

1 year ago

We are thrilled to hear that you had a great experience with our wonderful customer service team! We are also pleased to hear that you like your recent purchase! Thank you for taking the time to write your positive feedback and 5* review!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 09/11/2023

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Great company, great value and great service.

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Great company, great value and great service.

From ordering to delivering, it was a great experience. The sofas are patchwork patterned material as apposed to patchwork. The fabric is a little shiny, but with two dogs living next to the beach I...

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Customer Experience Team

Love Sofas

1 year ago

We are delighted to hear that you had a great experience with us! We are also thrilled to hear that you are satisfied with your recent purchase! Thank you for your wonderful feedback and 5* review!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 10/08/2023

Lovely sofas, look great. Delivery on time and sofas delivered and built to room of choice. Great service.

Customer Experience Team

Love Sofas

1 year ago

We are delighted to hear that you had a great experience with us and our 3rd party courier. We are also thrilled to hear that you like your recent purchase with us! Thank you for your wonderful feedback and 5* review!

Product reviews

KATHRYN Mcphail

1 year ago

Date of purchase: 10/05/2023

What KATHRYN Mcphail said about Love Sofas:

Quick delivery great value lovely sofas

Customer Experience Team

Love Sofas

1 year ago

Hi Kathryn, thank you for your positive feedback and 5* review! We are delighted to hear that you like your recent purchase and that you had a great experience with our 3rd party courier!

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About Love Sofas

Offering free delivery throughout the UK, our portfolio of modern & contemporary sofas, sofabeds, and chaise lounges are worth having a look at! We supply top quality sofas, featuring a wide range of colours and combinations to suit each customer's needs. These fabulous sofas, are best for anyone looking to buy sofas for less, delivered within 1-2 weeks.

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01472 563099

6 The Point Sea View Street, Cleethorpes, DN35 8EU, United Kingdom

Teddy Boucle Fabric Sage Green Atrani 2 + 1 Seater Sofa Set

Velvet Navy Blue 3 + 2 Seater Ravello Sofa Set

Fabric Green Patchwork 3 Seater Sofa AVICI SHOUT

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Love Sofas Reviews

Leather Air Black Toledo 3+2+1 Seater Manual Recliner Sofa SetMore reviews of this product (1)View product websiteCould have been more affordable but it's ok!

Leather Air Brown Richmond 2 Seater Chesterfield SofaMore reviews of this product (1)View product websiteDidn't like the sofa and is being returned (awaiting collection date)! I don't rate the Leather Air material but that is simply my own personal opinion.

Velvet Dark Grey 3 Seater Aveley SofaMore reviews of this product (2)View product websiteGreat value sofa looks a lot more expensive than it was and looks great really happy with it

Fabric Patchwork 3 Seater Avici Shout SofaMore reviews of this product (4)View product websiteQuirky pattern. Sofa and chairs are very comfortable and give my back the support it needs.

Fabric Patchwork 1 Seater Avici Shout SofaMore reviews of this product (7)View product websiteAs before. All super, comfy, thanks.

Fabric Patchwork 3 Seater Avici Shout SofaMore reviews of this product (8)View product websiteWell pleased with sofa and chairs.

Fabric Patchwork 3 Seater Avici Shout SofaMore reviews of this product (4)View product websiteExcellent value for money

Velvet Gold 3+ 2 Seater Camden Chesterfield Sofa Set With Acrylic FeetMore reviews of this product (2)View product websiteLovely sofas, look great. Delivery on time and sofas delivered and built to room of choice. Great service.

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