Chain broke within 2 weeks. I emailed customer services whose immediate response was to blame us for accidentally breaking it and then offering 20% off the same chain as a ‘gesture of goodwill’....
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Product reviews
Date of purchase: 05/02/2022
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Annalee Sims
Feefo Verified
4 years ago
What Annalee Sims said about Lovesilver:
Great product, well packaged and delivered on time. Thank you card is a nice touch!
Really happy with my purchase and would be more than happy to recommend lovesilver. When I needed to contact customer service they were very helpful and polite.
Product reviews
Date of purchase: 05/11/2022
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Claire Howard
Feefo Verified
4 years ago
What Claire Howard said about Lovesilver:
Great service - chains arrived sooner than expected, were packaged really well, & the chains I ordered are excellent!
The personalized necklace I ordered was exactly as photographed on the website and absolutely beautiful. The service was excellent and I would not hesitate to order again.
The customer service is absolutely incredible. Had a problem with a necklace I ordered and they were so helpful and bent over backwards to rectify the problem. This is the 2nd necklace we have...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.