How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lovesilver Reviews

https://www.lovesilver.com

EXCEPTIONAL

Personalised Fine Jewellery

Service

4.8

Product

4.7

202

235

ratings over the past year

Displaying all 4,342 reviews

Trusted Customer

Feefo Verified

4 years ago

Great necklace

A lovely necklace purchased for my daughters birthday in early november so she hasn’t seen it yet but thank you

Product reviews

Date of purchase: 09/26/2022

Amanda Sanders

Feefo Verified

4 years ago

What Amanda Sanders said about Lovesilver:

Excellent service, quality of goods and Customer service. Initially I was sent the wrong item, but the Customer Service was second to none and a replacement was received the very next day. I would...

Product reviews

Date of purchase: 09/29/2022

Sandra Begy

Feefo Verified

4 years ago

What Sandra Begy said about Lovesilver:

Excellent product excellent srtvice

Excellent product excellent service. Website was good trying to explain engraving requirements a little difficult I seemed to be directed to a gentleman who was quite negative. That said actual order...

Product reviews

Date of purchase: 09/29/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent service and product

Very efficient and lovely products ordered

Product reviews

Date of purchase: 09/28/2022

Clare Pearce

Feefo Verified

4 years ago

What Clare Pearce said about Lovesilver:

No problem

Just what I wanted!

Product reviews

Date of purchase: 09/24/2022

Trusted Customer

Feefo Verified

4 years ago

Beautiful item very well made

Wonderful service, efficient and prompt delivery. This is a beautifully made item of a very high quality. I'm very pleased with it and would highly recommend this company

Product reviews

Date of purchase: 08/13/2022

Trusted Customer

Feefo Verified

4 years ago

Fast delivery, looks just like in the picture, perfect. It exceeded my expectations.

Product reviews

Date of purchase: 09/24/2022

Trusted Customer

Feefo Verified

4 years ago

Stunning piece of jewellery

Wanted a special gift for my granddaughter. The engraving available elevated this above other similar items. The quality and craftsmanship are first class. Delivery as promised. Would recommend and...

Product reviews

Date of purchase: 09/27/2022

TONY PARTRIDGE

Feefo Verified

4 years ago

What TONY PARTRIDGE said about Lovesilver:

Not impressed.

havnt received it yet !

Kelly

Lovesilver

3 years ago

Hi, thanks for your review, on checking the correspondence between you and my Team, it appeared that the address was entered incorrectly at checkout and Royal Mail returned it to us and we sent it back out to you, so all sorted now :) With kind regards and thanks, Emma, Customer Services Manager

Product reviews

Date of purchase: 09/23/2022

Trusted Customer

Feefo Verified

4 years ago

Very poor customer service

Product reviews

Date of purchase: 09/19/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Lovesilver Reviews

Sterling Silver Triple Heart Personalised Family NecklaceMore reviews of this productView product websiteJust a very pretty necklace my daughters showed me a few of them online so I chose that one thank you

Sterling Silver Belcher ChainMore reviews of this productView product websiteLovely item, excellent quality.

Sterling Silver Large Heavy Custom Hallmarked Ingot Keyring With Optional EngravingMore reviews of this productView product websiteAs said product excellent

Sterling Silver Figaro ChainMore reviews of this productView product websiteGreat product very fast service

Sterling Silver Curb ChainMore reviews of this productView product websiteGreat product and fast efficient service

Sterling Silver Belcher ChainMore reviews of this productView product websiteExactly as ordered. Thank you

Sterling Silver Teardrop Mother Of Pearl Urn Cremation Ashes Pendant With Optional Engraving & ChainMore reviews of this productView product websiteBeautifully made, very high quality

Mens Silver 3D Engraved Bar Pendant NecklaceMore reviews of this productView product websiteFast delivery, looks just like in the picture, perfect. It exceeded my expectations.

Sterling Silver Tear Drop Locket With Optional Free EngravingMore reviews of this productView product websiteSo.very pretty but a contemporary shape . Engraving in a script font was perfect. Gift packaging.very tasteful

Unisex Braided Leather and Stainless Steel Medical Bracelet with Free EngravingMore reviews of this productView product websitehaven't received it YET Geeeeerrrrr

Sterling Silver Triple Disc Personalised Family Necklace With Diamond or CrystalMore reviews of this productView product websiteProduct was excellent but customer service is terrible

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?