Customer service is an absolute disgrace, completely disrespectful and rude and didn’t even try to help fix the issue on your end which cost me £60
Kelly
Lovesilver
3 years ago
Hello, we are sorry feel that you had a bad experience. I have spoken to my Team who have advised that you were trying to replace one that you lost which was purchased for you as a gift. On checking they had given the exact details from the original order for the replacement. Unfortunately as it had been engraved in was non returnable. I would be more than happy to look into this again for you, as you state you received the incorrect size. Many thanks and kind regards, Emma, Customer Services Manager
Product reviews
Kelly
Lovesilver
3 years ago
Hello, we are sorry feel that you had a bad experience. I have spoken to my Team who have advised that you were trying to replace one that you lost which was purchased for you as a gift. On checking they had given the exact details from the original order for the replacement. Unfortunately as it had been engraved in was non returnable. I would be more than happy to look into this again for you, as you state you received the incorrect size. Many thanks and kind regards, Emma, Customer Services Manager
Lovely silver chain, arrived on time and good value for money.
Product reviews
Date of purchase: 08/12/2023
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Trusted Customer
Feefo Verified
3 years ago
Lovely bracelet. Light and easy to wear. Very comfortable on my wrist.
Arrived very quickly.
Would certainly recommend, and if necessary l would buy again.
Thank you.
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