Dear Janice,
Thank you so much for your kind words about our offers, customer support, and delivery—we're delighted to hear that LoveCrafts has lived up to your expectations!
We're sorry to hear that you've found the pattern difficult to follow. We understand that patterns with multiple sizes and different formatting styles can sometimes be challenging.
If there's anything you're unsure about, we'd be happy to help. Please feel free to email us at info@lovecrafts.com with your question, and our Customer Support Team will do their best to help you get back to enjoying your project.
Happy crafting!
Best wishes,
Natalya and the LoveCrafts Team
Good service product as described. Good price would deal with them again
Product reviews
Brianna
LoveCrafts
3 months ago
Hello,
Thank you for reaching out and sharing your feedback. I’m very sorry to hear that you found the DMC Natura Just Cotton difficult and laborious to work with.
Cotton yarn can sometimes be more prone to splitting due to the nature of the fibers and its lack of elasticity, but loosening your tension can often help reduce this issue.
If you have any further questions or concerns about your yarn, please don’t hesitate to reach out to me at info@lovecrafts.com — I’d be happy to help. I’m so glad to hear that you’re enjoying the look of your project despite the challenges you experienced while working with the yarn!
Best wishes,
Brianna and the LoveCrafts Team
Dear Patricia,
Thank you for taking the time to share your feedback. We're sorry to hear that the pattern hasn't met your expectations so far.
We understand how frustrating it can be if the instructions or colour information are unclear, especially when you're excited to start a new project. We really appreciate you sharing your thoughts on the pattern and the overall value.
We'd like to learn more about your experience and see how we can help. A member of our Customer Support Team will be in touch with you shortly to gather a few more details and better understand the difficulties you've encountered.
Thank you again for bringing this to our attention. Your feedback is invaluable, as it helps us continue to improve our patterns and the experience we provide to our crafting community.
Best wishes,
Natalya and the LoveCrafts Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.