Hello,
Thank you for your feedback. We’re glad to hear that you otherwise enjoyed the quality of the yarn.
A small number of joins can occur during the manufacturing process, and up to three knots or joins in a ball of yarn is generally considered within industry standards. We understand, though, that finding several joins can still be disappointing when you’re working on a project.
If you ever find more than this or have concerns about the quality of a particular ball, please feel free to contact us and we’ll be happy to help.
Best wishes,
Julie and the LoveCrafts Team
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.