Delivery was not next day - I ordered my wool on Thursday evening and it was dispatched first class on Friday but not delivered until Monday, which is out with control of Loveknitting. However, this...
loveknitting were extremely helpful and were able to source wool that wasn't on the website. I will definitely use them again and recommend them to all my knitting friends
Product reviews
Date of purchase: 11/15/2012
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Trusted Customer
Feefo Verified
13 years ago
Fast servise, reasonable prises!
Product reviews
Date of purchase: 11/16/2012
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Trusted Customer
Feefo Verified
13 years ago
Lovely range of products to choose from and very good quality.
So sorry that you've not received your yarn yet. Thats frustrating!
We've looked into your order and can see that the order was placed on Thursday afternoon - sadly it was just after our deliveries left our warehouse. Your yarn was safely packed and dispatched on Friday but it looks like Royal Mail First Class did not manage to get it to you on Saturday. We've just received your feedback today, Sunday. Apologies for your trouble.
We share your disappointment and will look into offering a Guaranteed Next Day service to ensure that with a little extra paid you can be guaranteed next day delivery.
Currently 99% of our UK orders arrive next day so we're sorry to disappoint you this time.
We'll be in touch directly to see if we can put a smile back on your face.
Of course - do not hesitate to get in touch if your yarn does not arrive tomorrow, Monday.
Best wishes
Loveknitting team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.