Paintbox Yarns Simply DK

Thank you for your feedback. I'm sorry to hear about the knots in the wool you received. While we strive for the highest quality in our products, occasional knots can occur due to the nature of yarn production. The mills we work with endeavor to minimize this, but industry standards do allow for a tolerance of a few knots per ball as they are a result of joining new threads during spinning. We appreciate your understanding and are here to assist you with any concerns or questions you may have. Best wishes, Julie and the LoveCrafts Team