Merchant Logo
Rated
Excellent

Lorien is an award-winning digital, transformation and technology recruitment specialist with over 45 years' experience.

Service
4.5
/5

5

4

3

2

1

128

12

3

5

12

160

ratings over the past year

Displaying all 1,013 reviews
Trusted Customer
1 month ago
Date of purchase: 05/12/2025
No interest once signed up
Not good at all. I received a very blunt and rude message after trying to correct an issue that Lorien had not looked into correctly. Once I had corrected the issue I heard nothing more.
Trusted Customer
1 month ago
Date of purchase: 05/12/2025
Poor customer service
Asked question and never got any answer back
Trusted Customer
1 month ago
Date of purchase: 05/12/2025
Delayed contract payments
Was getting paid 28 days after job, forced to move to Lorien, which then turned onto 45 days after day's work. Asked why 45 days ? Couldn't give me a reason.
Trusted Customer
1 month ago
Date of purchase: 05/12/2025
Inefficient
Inefficienct
SL
Steve Lum
1 month ago
Date of purchase: 05/12/2025
What Steve Lum said about Lorien:
Thorough, friendly staff, quick payment
PC
Paul Coombes
Northampton
1 month ago
Date of purchase: 05/13/2025
What Paul Coombes said about Lorien:
Very helpful and proactive and would highly recommend!
Trusted Customer
1 month ago
Date of purchase: 04/28/2025
Everything is fine.
DA
Dave
Bedfordshire
1 month ago
Date of purchase: 04/28/2025
What Dave said about Lorien:
Horrible
Complete nightmare
Merchant Logo
Katie
Lorien
1 month ago
Hi, We're really sorry to hear about your experience. We pride ourselves on delivering a positive and professional service, so it's disappointing to hear we fell short. Please reach out to us at peopleexperience@impellam.com so we can better understand what happened and work to make things right. Thank you for your feedback — it helps us improve.
Trusted Customer
1 month ago
Date of purchase: 05/01/2025
Great Experience
During the hiring process, Tony was always very attentive, making sure I received all updates and interview information. It was the first time I truly felt good about working with a recruiter.
DJ
David Jackson
Huntingdon
1 month ago
Date of purchase: 04/28/2025
What David Jackson said about Lorien:
Very comprehensive and professional.
Very straight forward and easy to use.
About Lorien
Driven by both clients and candidates, with locations over Europe and the US, we pride ourselves on offering an innovative service for all sectors, sizes, and needs. Through our network of specialists, we combine deep tech sector expertise with the scope, depth, and breadth of large-scale talent solutions, giving our clients the confidence and the agility to compete in the digital age.
Read all
Mulberry House, Parkland Square, 750 Capability Green, Luton, Bedfordshire, LU1 3LU, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Lorien
Driven by both clients and candidates, with locations over Europe and the US, we pride ourselves on offering an innovative service for all sectors, sizes, and needs. Through our network of specialists, we combine deep tech sector expertise with the scope, depth, and breadth of large-scale talent solutions, giving our clients the confidence and the agility to compete in the digital age.