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Rated
Excellent

Lorien is an award-winning digital, transformation and technology recruitment specialist with over 45 years' experience.

Service
4.3
/5

5

4

3

2

1

81

12

2

4

11

110

ratings over the past year

Displaying all 1,018 reviews
KS
Kirtivardhan Sirasala
London
7 years ago
Date of purchase: 10/07/2017
What Kirtivardhan Sirasala said about Lorien:
Contract Hire
Very professionally agency who assess the candidate and provide full background of the role that is being discussed with the candidate with complete transparency.
PT
Philip Taylor
7 years ago
Date of purchase: 04/01/2018
What Philip Taylor said about Lorien:
By dealing with enquiries promptly rather than promising to call back and not doing so. I believe I have a new Account Manager, some contact would be nice.
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Rekha
Lorien
7 years ago
Hi Phillip, thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. You can expect a call soon from regional director Darren Topping to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Kind regards,
Marketing team – Lorien
Trusted Customer
7 years ago
Date of purchase: 12/18/2017
Avoid
Do the basics correctly
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Rekha
Lorien
7 years ago
Thank you for sharing your review – we apologise for the experience you’ve had, and are sorry for the inconvenience caused to you.

We take all feedback seriously – so with this in mind, we will look into how we can improve our processes.

In the meantime, if you have any questions or other concerns, please email us via info@lorien.co.uk.

Kind regards,
Marketing team – Lorien
WJ
Wali Jafri
7 years ago
Date of purchase: 03/24/2018
What Wali Jafri said about Lorien:
Good service
BS
Babar Shah
7 years ago
Date of purchase: 12/02/2017
What Babar Shah said about Lorien:
I just love them.
Trusted Customer
7 years ago
Date of purchase: 01/27/2018
Recommended
I have always found the staff really helpful. They always answer the phone and email. If can't answer straightaway someone has got back to me. Web site is easy to use. Just what I need
Trusted Customer
7 years ago
Date of purchase: 12/30/2017
Would not choose to do business with this agency
Start by improving the portal - absolutely terrible experience Staff are rude - I have been repeatedly harassed for timesheets for weeks not worked - client site does not issue these Processes are...

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Rekha
Lorien
7 years ago
Thank you for your review. We apologise for your experience regarding our InTime portal, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. We will be escalating your valuable feedback to our back office team, so we can determine a solution moving forward in order to ensure this doesn’t happen again.

Once again, we thank you for taking the time out to tell us what you thought, and hope to work with you again soon.

Kind regards,
Marketing team – Lorien
Trusted Customer
7 years ago
Date of purchase: 12/01/2017
Great organisation to do business with
About Lorien
Driven by both clients and candidates, with locations over Europe and the US, we pride ourselves on offering an innovative service for all sectors, sizes, and needs. Through our network of specialists, we combine deep tech sector expertise with the scope, depth, and breadth of large-scale talent solutions, giving our clients the confidence and the agility to compete in the digital age.
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Mulberry House, Parkland Square, 750 Capability Green, Luton, Bedfordshire, LU1 3LU, United Kingdom
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About Lorien
Driven by both clients and candidates, with locations over Europe and the US, we pride ourselves on offering an innovative service for all sectors, sizes, and needs. Through our network of specialists, we combine deep tech sector expertise with the scope, depth, and breadth of large-scale talent solutions, giving our clients the confidence and the agility to compete in the digital age.