Too much of a hassle ordering from another company. Items missing & damaged item.
Katie
Long Tall Sally
5 days ago
Sorry for the inconvenience caused by the missing and damaged items. We completely understand your frustration and apologise for the disappointment.
0
Share
Trusted Customer
Feefo Verified
5 days ago
Terrible jeans
Got a replacement order and will also have to be returned. Sizing awful
Katie
Long Tall Sally
5 days ago
We’re sorry the replacement also didn’t fit. We understand how frustrating this is and apologise for the inconvenience caused by the inconsistent sizing.
0
Share
HM
Hazel Miles
Feefo Verified
GBR
5 days ago
What Hazel Miles said about Long Tall Sally:
Speedy delivery and excellent service
0
Share
Trusted Customer
Feefo Verified
5 days ago
Leg length is always great for my long legs.
Easy order and quick delivery.
0
Share
Trusted Customer
Feefo Verified
5 days ago
As expected
I only notice bad service usually, so they must have done ok because all is well!
0
Share
TJ
Tamika Brewer-Johnson
Feefo Verified
USA
5 days ago
What Tamika Brewer-Johnson said about Long Tall Sally:
Very nice jumpsuit
I got it in time for my event but it took a little longer than usual.
0
Share
JS
Jinelle Siergiej
Feefo Verified
5 days ago
What Jinelle Siergiej said about Long Tall Sally:
Need to return one item
0
Share
AS
Amy Sorg
Feefo Verified
6 days ago
What Amy Sorg said about Long Tall Sally:
LTS is hit or miss with quality, fit and customer service. A necessary evil
I have two different orders that I have one item in each order to send back. Having to pay double the shipping because it is in two different orders does not sit well with me. Other companies like...
Read more
Katie
Long Tall Sally
5 days ago
We’re sorry you’re disappointed with our returns policy. We understand your concerns about paying return postage twice and appreciate your feedback. We’ll share your comments with our team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.