How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Long Tall Sally Reviews

https://www.longtallsally.com

EXCELLENT

Tall clothing for women over 5”8 in sizes 8-24.

Service

4.2

/5

5

4

3

2

1

1,713

569

232

122

253

2,889

ratings over the past year

Displaying all 2,890 reviews

JS

Jinelle Siergiej

Feefo Verified

10 days ago

What Jinelle Siergiej said about Long Tall Sally:

Need to return one item

0

AS

Amy Sorg

Feefo Verified

10 days ago

What Amy Sorg said about Long Tall Sally:

LTS is hit or miss with quality, fit and customer service. A necessary evil

I have two different orders that I have one item in each order to send back. Having to pay double the shipping because it is in two different orders does not sit well with me. Other companies like...

Katie

Long Tall Sally

10 days ago

We’re sorry you’re disappointed with our returns policy. We understand your concerns about paying return postage twice and appreciate your feedback. We’ll share your comments with our team.

0

Trusted Customer

Feefo Verified

10 days ago

Nice Dress

Fine

0

Trusted Customer

Feefo Verified

11 days ago

Very happy with my purchase

0

Trusted Customer

Feefo Verified

11 days ago

Great staples for a wardrobe update

Great service, fast delivery & returns service. Voucher option for returns is great so you’re not waiting as long for a refund.

0

NO

Norma

Feefo Verified

GBR

11 days ago

What Norma said about Long Tall Sally:

Poor customer service

First email curt and unhelpful. Explained problem with sizing and still wouldn't/couldn't understand that if a product is marked at a size it is not unreasonalble for anither marked at that size...

Katie

Long Tall Sally

10 days ago

Curt and unhelpful customer service. Two pairs of trousers labelled the same size had waist measurements differing by approximately 2 inches. I had to pay delivery and return costs, leaving me out of pocket with nothing to show for it. Very disappointing and makes ordering the correct size in future difficult.

0

Trusted Customer

Feefo Verified

11 days ago

Good value smart/casual shirt.

Very easy to order online with fast delivery.

0

Trusted Customer

Feefo Verified

11 days ago

Great design but fiddly button attachment

LTS never fails to keep you advised as to the process of the scheduled delivery date and moreover, the package is well packed.

0

Trusted Customer

Feefo Verified

11 days ago

Encountered no issues.

0

CH

Clare Howard

Feefo Verified

AUS

11 days ago

What Clare Howard said about Long Tall Sally:

Good clothes

Good

0

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo