The website is hit and miss. Multiple times (over 10 times) I tried to purchase my tickets but the site wouldn't respond. One time I got all the way to finalizing when the site froze but the...
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Customers Services
London Box Office UK
3 months ago
Hello,
Thanks for taking the time to leave your review.
We've looked into your booking and can only see one booking attempt. I wonder if you have tried to book on another website before finally successfully booking on LondonBoxOffice.co.uk.
Enjoy the show,
LondonBoxOffice.co.uk Customer Service Team
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Trusted Customer
Feefo Verified
3 months ago
Easy
Easy. I can’t wait!
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Trusted Customer
Feefo Verified
3 months ago
Great price tickets
Really great service, tickets arrived immediately and were much cheaper than buying from the venue. Would thoroughly recommend
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LB
Lidia Brailovskaya
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3 months ago
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Trusted Customer
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3 months ago
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Trusted Customer
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3 months ago
Hello.
With the exception of Thibaud Defretiere, who was wonderful,, I received terrible service. I ended up paying for two sets of tickets for the Lion King at the Lyceum. I would give London Box...
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Customers Services
London Box Office UK
3 months ago
Hello,
Thanks a lot for taking the time to leave a feedback.
You've contacted us enquiring about your Lion King Tickets which you had booked with another agent. We've told you to check your banking statement to find the name of the company you had used for your initial booking.
You ended up making a second booking with our us and ended up with two bookings.
We've tried to contact the supplier of your first booking to see if they would agree to cancel your booking but unfortunately they refused since the performance was within 48hours.
Again, we're really sorry for what happened but we can't be held responsible for the fact that you had lost you initial booking confirmation and that you decided to make a second booking with our company without us instructing you to do so.
All the best,
LondonBoxOffice Customer Service Team
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SR
SHEILA ROBERTSON
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3 months ago
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Veronica Driver
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3 months ago
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Trusted Customer
Feefo Verified
3 months ago
Great Service from London Box Office
I only use London Box Office (LBO) to purchase Theatre tickets and have done for several shows. The process is efficient and straight forward. I especially like the prices linked to the seating map,...
London Box Office provides secure online reservation facilities for all London Theatres. We hold large ticket allocations and purchase stock in advance for the major West End productions to ensure maximum ticket availability all year round. We work hard to bring you up-to-date information together with best ticket availability and prices.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Box Office provides secure online reservation facilities for all London Theatres. We hold large ticket allocations and purchase stock in advance for the major West End productions to ensure maximum ticket availability all year round. We work hard to bring you up-to-date information together with best ticket availability and prices.