The advert for the play was advertising the incorrect lead actor which I think is misleading and potentially liable
Customers Services
London Box Office UK
1 month ago
Hello Melanie,
Thanks for the time to leave your feedback.
I'll get my team to update the show description and will contact you privately to offer a refund if that's what you would like.
Please accept our sincere apologies for the inconvenience this may have caused.
All the best,
LondonBoxOffice Customer Service Team
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Trusted Customer
Feefo Verified
1 month ago
Very good, quick and efficient
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Trusted Customer
Feefo Verified
1 month ago
Quick and easy to use and receive e-tickets.
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MM
Maureen Medley
Feefo Verified
1 month ago
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Trusted Customer
Feefo Verified
1 month ago
Easy booking experience
It was easy to book tickets our tickets online. There was no fuss or confusion, everything very straightforward .
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Sabine Obermüller
Feefo Verified
1 month ago
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Trusted Customer
Feefo Verified
1 month ago
Theatre show
Very good. It did all I expected and was trouble-free. Wonderful.
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David
Feefo Verified
1 month ago
What David said about London Box Office UK:
Cancelled
I bought a ticket for the show the following day. I the morning they said the performance was cancelled despite the fact thatbit was clearly still happening
We weren't given the money back. Just a...
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Customers Services
London Box Office UK
1 month ago
Hello,
We're sorry to hear that your performance was cancelled.
The voucher is offered as a first intention but we will contact you to offer a full refund if that's what you would prefer.
All the best,
LondonBoxOffice Customer Service Team
London Box Office provides secure online reservation facilities for all London Theatres. We hold large ticket allocations and purchase stock in advance for the major West End productions to ensure maximum ticket availability all year round. We work hard to bring you up-to-date information together with best ticket availability and prices.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Box Office provides secure online reservation facilities for all London Theatres. We hold large ticket allocations and purchase stock in advance for the major West End productions to ensure maximum ticket availability all year round. We work hard to bring you up-to-date information together with best ticket availability and prices.