I don't know who these people are, or why I'm being asked to review them.
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Trusted Customer
Feefo Verified
8 months ago
Easy to book difficult to change
Easy to book with London Bow Office but difficult to change tickets took a lot of time and messing.
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DD
Donald Drissell
Feefo Verified
CAN
8 months ago
What Donald Drissell said about London Box Office UK:
Quick and Easy
Very easy to book and select seats and price range your looking for
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RC
Robin Carter
Feefo Verified
GBR
8 months ago
What Robin Carter said about London Box Office UK:
Easy to book tickets
Easy to book tickets and fair prices
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Trusted Customer
Feefo Verified
8 months ago
Really poor customer care
Customers Services
London Box Office UK
8 months ago
Hello,
Thanks for the time to leave a feedback.
It appears you booked the wrong performance. Looking at the details of your reservation, it appears you made your booking on 2 February but you only contacted us 3 hours before the start of the show on 4 February 2026.
Unfortunately, no changes can be made so close to the performance.
We're sorry we couldn't help on this particular occasion but theatre policy is really strict and no changes can be made within hours of the performance.
LondonBoxOffice Customer Service Team
London Box Office provides secure online reservation facilities for all London Theatres. We hold large ticket allocations and purchase stock in advance for the major West End productions to ensure maximum ticket availability all year round. We work hard to bring you up-to-date information together with best ticket availability and prices.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Box Office provides secure online reservation facilities for all London Theatres. We hold large ticket allocations and purchase stock in advance for the major West End productions to ensure maximum ticket availability all year round. We work hard to bring you up-to-date information together with best ticket availability and prices.