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Homefire Reviews

https://www.homefire.co.uk
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ratings over the past year

Homefire is no longer an active Feefo customer
Displaying all 1,623 reviews
AL
Anthony Laird
2 years ago
Date of purchase: 09/28/2022
What Anthony Laird said about Homefire:
Good Service.
Great price, fast delivery. will use again.
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MG
Margaret Green
2 years ago
Date of purchase: 09/28/2022
What Margaret Green said about Homefire:
Order never arrived despite promises.
The order hasn't arrived. I don't know where the responsibility lies for failing to deliver the wood I have paid for. I received an email fro you on 28 September saying that CPL was ready to deliver...

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servicedeliveryteam@cplindustries.co.uk
Homefire
2 years ago
Apologises for any delays and inconvenience this may have caused, thank you for your feedback.. I will get someone from our customer service complaints department to contact you.
Product reviews

2
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JT
John A K Thomas
Hampshire
2 years ago
Date of purchase: 09/29/2022
What John A K Thomas said about Homefire:
Right product good price prompt delivery
Good price and delivery well planned and communicated
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JB
June Brown
2 years ago
Date of purchase: 09/28/2022
What June Brown said about Homefire:
Delivery is long wait 10 days or more online booking don’t always work
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Trusted Customer
2 years ago
Date of purchase: 09/29/2022
Wood no show!
Utterly hopeless. Order never materialised and had to ask for a refund.
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servicedeliveryteam@cplindustries.co.uk
Homefire
2 years ago
Good afternoon, I do apologize about the delay with delivery. I can see your order has been cancelled. I have logged this as a complaint for you. Thanks, Homefire
2
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Trusted Customer
2 years ago
Date of purchase: 09/29/2022
Great prices and serbice
Excellent service, great price. Delivered on time left the coal etc exactly where I asked and checked with me it was in the right place. Will definitely use again.
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CC
clare cordery
2 years ago
Date of purchase: 09/29/2022
What clare cordery said about Homefire:
Received nothing. I do not recommend this company
Order almost a month ago, received nothing. Had an email saying there’s a delay after a week, called them another week later. Told was on way that week. Still nothing. A months delay is completely...

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servicedeliveryteam@cplindustries.co.uk
Homefire
2 years ago
Good afternoon, I apologize about the delay with delivery. I can see we delivered yesterday for you. I hope you enjoy our products. Thanks, Homefire
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2
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Trusted Customer
2 years ago
Date of purchase: 09/28/2022
Absolutely superb service & am very pleased with the quality of the product received. I wouldn't hesitate to recommend to anyone considering purchasing from the supplier !
Product reviews

1
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MC
Mrs Wendy Clarke
2 years ago
Date of purchase: 09/28/2022
What Mrs Wendy Clarke said about Homefire:
Homefire kept us up to date with our order, we will definitely order again
Excellent, delivery lad was polite and very helpful. They kept us in the loop at all times
Product reviews

1
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SM
Simon Miles
2 years ago
Date of purchase: 08/31/2022
What Simon Miles said about Homefire:
It took over a month for the coal to be delivered
Product reviews

3
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About Homefire
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.
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01246212001
Westthorpe Fields Road, Killamarsh, Sheffield, South Yorkshire, S21 1TZ, United Kingdom
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About Homefire
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.