I received a top up on my loan however it did take them about 4days to get back to me with an answer. Overall, I was just happy because my top-up loan was approved
Luke Ray
Loans 2 Go
9 months ago
Thank you for taking the time to share your experience.
0
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Trusted Customer
Feefo Verified
9 months ago
Do not recommend
Your interest rate is daylight robbery
Luke Ray
Loans 2 Go
9 months ago
We're sorry to hear you were not happy with your experience. If you can email us via hello@loans2go.co.uk we'd be glad to help and advise further.
2
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JO
Joan
Feefo Verified
9 months ago
Luke Ray
Loans 2 Go
9 months ago
Thank you for the 5 stars!
0
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MA
Marcia
Feefo Verified
9 months ago
Luke Ray
Loans 2 Go
9 months ago
Thank you for the 5 stars!
0
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Trusted Customer
Feefo Verified
9 months ago
Help full when need extra money great help appreciated
Luke Ray
Loans 2 Go
8 months ago
Glad we could help. Thank you for taking the time to leave us a review.
0
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Trusted Customer
Feefo Verified
9 months ago
Luke Ray
Loans 2 Go
9 months ago
Thank you for the 5 stars!
0
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GR
Gregory
Feefo Verified
9 months ago
What Gregory said about Loans 2 Go:
The service was great
Luke Ray
Loans 2 Go
8 months ago
Thrilled to hear! Thank you so much for the 5 stars.
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AL
Alex
Feefo Verified
GBR
9 months ago
What Alex said about Loans 2 Go:
Not the best
It took 24 hrs to deal with my request and the online bot just gives you and answer and closes the chat. Even if the answer did not help you. When you ring customer support they just say you will...
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Luke Ray
Loans 2 Go
8 months ago
Hi, we’re really sorry to hear this and appreciate you taking the time to share your experience. We understand how frustrating it can feel when you’re waiting for an update and don’t get the reassurance you’re looking for, especially when you’ve tried multiple ways to contact us.
We do aim to respond as quickly as possible and make sure customers feel supported while borrowing with us, so it’s disappointing to hear that this wasn’t your experience. Your feedback has been shared internally, as it helps us improve how we communicate and support customers.
If you’d like us to look into this further, feel free to reach out via hello@loans2go.co.uk where we'd be happy to help.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.