Merchant Logo

Maddisons of Durham Reviews

Rated
Exceptional

Founded in 2015, Maddisons of Durham thrives as a competitive jewellery supplier. Craft-loving team, best value, fast dispatch.

Service
4.8
/5

5

4

3

2

1

206

9

0

3

7

225

ratings over the past year

Displaying all 484 reviews
GS
Gaynor Sharman
Leicester
10 days ago
Date of purchase: 06/30/2025
What Gaynor Sharman said about Maddisons of Durham:
Excellent pliers, excellent service too.
Service is excellent - orders processed promptly and received the next day. Highly recommended - thank you. I shall definitely use them again in the future.
Trusted Customer
12 days ago
Date of purchase: 06/28/2025
Citizen spares
Excellent service thankyou
Trusted Customer
12 days ago
Date of purchase: 06/28/2025
.
TB
Terence Burns
Hull
13 days ago
Date of purchase: 06/27/2025
What Terence Burns said about Maddisons of Durham:
Delivered on time and just what I ordered
Trusted Customer
16 days ago
Date of purchase: 06/22/2025
Excellent company
Clear instructions on website to ensure the correct spring is ordered. Prompt delivery, clock working fine again now. Thank you :)
TB
Terence Burns
Hull
16 days ago
Date of purchase: 06/24/2025
What Terence Burns said about Maddisons of Durham:
Very fast delivery
GN
Giovanni Nieddu
Midhurst
17 days ago
Date of purchase: 06/23/2025
What Giovanni Nieddu said about Maddisons of Durham:
30/06/25
very good service
PW
Peter Worlledge
17 days ago
Date of purchase: 06/23/2025
What Peter Worlledge said about Maddisons of Durham:
Product brok the first time I used it
Service very good
KM
Kevin Morgan
22 days ago
Date of purchase: 06/16/2025
Trusted Customer
23 days ago
Date of purchase: 06/17/2025
Great product
Quick and easy to order, swift delivery
About Maddisons of Durham
Established in 2015, Maddisons of Durham continues to grow from strength to strength. A surge in demand during the initial Covid-19 lockdown allowed us to build an exciting, new website and become a real competitor to some of the more established jewellery supply businesses. We are a close-knit, craft-loving team of dogs, humans, and a Bengal cat. Our staff are passionate about what we sell and eager to provide a personable buying experience. We are real people and so are you! It has been a pleasure to get to know many of our lovely customers so well over the last few years. Maddisons stocks a huge range of affordable watch and jewellery making supplies. We deal directly with the manufacturers which allow us to offer the best value possible. We know we get the best value possible because we even receive Christmas presents from many of our suppliers (returned in-kind). So, you are unlikely to find any of the items we stock cheaper elsewhere! We know you want your order straight away, so we despatch orders the same day when purchased before 3pm. Even more than that, we offer 180-day returns if you find one of our items (unused and unloved) in your draw. We have thousands of returning customers and it is our ambition to become a one-stop-shop for jewellery makers, horologists, artisans, students, and hobbyists around the world. Maddisons are proud to stock a wide range of market-leading brands including Beadsmith, Daylight Company, Durston, Dumont, Impressart and Presidium. We also stock our own range of watch and jewellery making supplies painstakingly sourced so that we can provide a value for money unrivalled by our competitors.
Read all
Unit 6 Newport Way, Cannon Park, Middlesbrough, North Yorkshire, TS1 5JW, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Maddisons of Durham
Established in 2015, Maddisons of Durham continues to grow from strength to strength. A surge in demand during the initial Covid-19 lockdown allowed us to build an exciting, new website and become a real competitor to some of the more established jewellery supply businesses. We are a close-knit, craft-loving team of dogs, humans, and a Bengal cat. Our staff are passionate about what we sell and eager to provide a personable buying experience. We are real people and so are you! It has been a pleasure to get to know many of our lovely customers so well over the last few years. Maddisons stocks a huge range of affordable watch and jewellery making supplies. We deal directly with the manufacturers which allow us to offer the best value possible. We know we get the best value possible because we even receive Christmas presents from many of our suppliers (returned in-kind). So, you are unlikely to find any of the items we stock cheaper elsewhere! We know you want your order straight away, so we despatch orders the same day when purchased before 3pm. Even more than that, we offer 180-day returns if you find one of our items (unused and unloved) in your draw. We have thousands of returning customers and it is our ambition to become a one-stop-shop for jewellery makers, horologists, artisans, students, and hobbyists around the world. Maddisons are proud to stock a wide range of market-leading brands including Beadsmith, Daylight Company, Durston, Dumont, Impressart and Presidium. We also stock our own range of watch and jewellery making supplies painstakingly sourced so that we can provide a value for money unrivalled by our competitors.