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Linley & Simpson Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,591 reviews

Trusted Customer

6 years ago

Excellent communication and attention to detail. Verty helpful throughout.

Leon

Linley & Simpson

6 years ago

Thank you for your review, I will be sure to pass your feedback to Emily and her team at our Linley and Simpson branch in Wetherby. I am pleased to hear you are receiving great service. Leon Green Customer Service Manager

Trusted Customer

6 years ago

Service was excellent. Keys gotten within a reasonably period.

Responsive, reliable and efficient

Leon

Linley & Simpson

6 years ago

Thank you for the review. It's great to hear how our Tenants are finding the experience. Good luck in your new home! Leon Green Customer Service Manager

Trusted Customer

6 years ago

What Trusted Customer said about Linley & Simpson:

Need better communication within your office(s) Need to follow up on things better, not leave me to chase Need better achievement getting tenants (it took 3 months last year and 5 this to get a new...

Mr Readman

Ripon

6 years ago

What Mr Readman said about Linley & Simpson:

Good job

Found a tenant that suited our preference and made all arrangements swiftly good team

Leon

Linley & Simpson

6 years ago

Thank you for your review, Mr Readman, It's fantastic to get feedback from our Landlords, ill pass this on to our Ripon team Leon Green Customer Service Manager

Mr Cook

Wetherby

6 years ago

What Mr Cook said about Linley & Simpson:

Excellent service Highly recommend ed

Excellent information provided in a timely manner, they answered all our queries and concerns efficiently, they also provided us with information on how to proceed. And the things we needed to do,...

Leon

Linley & Simpson

6 years ago

Thank you for your review Mr Cook, It's great to get feedback such as this, ill be sure to pass this on to our Wetherby Linley and Simpson branch. Leon Green Customer Service Manager

Mrs Strachan

6 years ago

What Mrs Strachan said about Linley & Simpson:

Staff were not informed or empowered to help. They were asking for a form they had no idea about - it required L&S details and number which they did not have. It took 3 days to get back to us and...

Leon

Linley & Simpson

6 years ago

Thank you for your review, Mrs Strachan, I am sorry you haven't had the service expected. We do pride ourselves on providing a First-Class service. I understand Amber doesn't work Mondays and replied to your son's email the next day - She has done everything she could here and I am sorry you didn't think that was enough. Leon Green Customer Service Manager

Trusted Customer

6 years ago

A Bit Awkward But Got There in the End

Good points: - Staff I dealt with were lovely and generally accessible. - There was no rush or pushiness during viewings. Bad points: - When we turned up to our viewing appointment, there was...

Mr Malster

6 years ago

What Mr Malster said about Linley & Simpson:

Excellent service quality and follow up

Follow up from a couple of issues upon initial rental was excellent and Laura went out her way to ensure I had the jobs completed. Thank you.

Leon

Linley & Simpson

6 years ago

Thank you for your review Mr Malster, It's great to hear Laura and the staff at Linley and Simpson York provided a great service. I'll be sure to pass it on Leon Green Customer Service Manager

Trusted Customer

6 years ago

Good but needs work.

Lovely staff but very long delays in emails sent with poor answers. Did not provide an inventory until three weeks after requested and provided after we moved into the flat. Lack of knowledge on...

Leon

Linley & Simpson

6 years ago

Thank you for your feedback, I really appreciate it and it's great you have shared your experience. I understand Lauren our Branch Manager has reached out for you to have a chat. It would be great if you could contact her so we can discuss this further. Leon Green Customer Service Manager

Trusted Customer

6 years ago

Would highly recommend Linley & Simpson in Wakefield. A very professional and efficient team, especially Fiona Scott. They found me the perfect tenant within the first week and helped me through the...

Leon

Linley & Simpson

6 years ago

Thank you for your review. Its's great to hear that Fiona and the team have provided an efficient and professional service! Leon Green Customer Service Manager

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