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Lily's Kitchen Reviews

Rated
Exceptional

We believe in proper food for pets, so we use natural ingredients that make for healthy and utterly delicious meals.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

2,393

114

24

7

18

2,556

ratings over the past year

Displaying all 33,634 reviews
Trusted Customer
11 years ago
Date of purchase: 02/06/2014
Very good service. Products arrived quickly and were well packaged. I was advised by email,…
Very good service. Products arrived quickly and were well packaged. I was advised by email, as promised when the food was on the way.
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Trusted Customer
11 years ago
Date of purchase: 02/05/2014
Very pleased, met them at Discover Dogs London where I was given free sample and…
Very pleased, met them at Discover Dogs London where I was given free sample and contacted them for bedtime biscuits for my puppy pack also leaflets which all arrived safely.
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Trusted Customer
11 years ago
Date of purchase: 02/07/2014
I spoke to someone on the phone as my dogs are much bigger than Lily! I…
I spoke to someone on the phone as my dogs are much bigger than Lily! I got good advice and they were generally very helpful.
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Trusted Customer
11 years ago
Date of purchase: 02/03/2014
Charged twice on my credit card but immediately refunded after I phoned.
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Trusted Customer
11 years ago
Date of purchase: 01/22/2014
Staff all very helpful
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Trusted Customer
11 years ago
Date of purchase: 02/05/2014
I love it but best of all my 3 dogs do. I thought i'll cut them up…
I love it but best of all my 3 dogs do. I thought i'll cut them up to put in with the food but they were clever and left them.
Trusted Customer
11 years ago
I love it but best of all my 3 dogs do.
Trusted Customer
11 years ago
I love it but best of all my 3 dogs do. Since having Lily's food regularly, the dogs do not smell anymore, their faces have cleared of the bad skin, they don't itch and the hair has grown back. Every time I stroked my Boston has back would move from being so sensitive now he loves it.
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Trusted Customer
11 years ago
Date of purchase: 02/06/2014
Could have been a bit faster delivery
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Trusted Customer
11 years ago
Date of purchase: 02/06/2014
My cat loves it, the only downside was the length of time for delivery but…
My cat loves it, the only downside was the length of time for delivery but I understand as it is a busy time!
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Trusted Customer
11 years ago
Date of purchase: 01/30/2014
You need to make a good kibble with a larger bite size for dogs such…
You need to make a good kibble with a larger bite size for dogs such as Labrador retrievers!
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Trusted Customer
11 years ago
Date of purchase: 02/07/2014
Bought lilys for the 1st time for our 18mth old jack russell. Bought a selection…
Bought lilys for the 1st time for our 18mth old jack russell. Bought a selection from the whole range of wet meals & Maisie loves them all apart from the tinned lamb meal. We have noticed a...

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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.
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1st Floor Kings Court, 2-16 Goodge Street, London, Greater London, W1T 1QA, United Kingdom
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About Lily's Kitchen
Lily’s Kitchen is dedicated to providing proper food for pets, with a commitment to treading carefully on the planet and actively engaging in our community. We honour the special relationship between people and their pets and will always champion causes that bring our vision to life.