Appalling contact hung onto phone for 45 mins and 28 mins then emailed still no response after 6 days and I need to change policy!
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
Trusted Customer
4 years ago
Very quick response to review, shame not same to email, however I feel you have listened and taken on board my concerns. Your products are very good and competitive but need to be backed up by good communication.
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