Simply cannot communicate with them. Tried phoning 3 times, tried emailing, but to date NO RESPONSE. Not exactly building up my confidence in case l ever need to make a claim.
Customer Service
Leisure Guard Travel
4 years ago
Good Afternoon,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
Their checkout broke and charged me 3 times but did not confirm that I had insurance so I bought with another provider (because my holiday was the following day). 2 days later they email me to...
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Customer Service
Leisure Guard Travel
4 years ago
Good Afternoon,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
The initial registration was fine. However I then sent an email asking if i could shift from 30 days to an annual passport. Two and a half days later, I've received no reply. (Maybe this is a short...
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Date of purchase: 08/15/2021
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Mr Marcus Brown
4 years ago
What Mr Marcus Brown said about Leisure Guard Travel:
I would purchase again if the price was right
Date of purchase: 08/12/2021
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Trusted Customer
4 years ago
Very easy and quick to deal with. Prices are good as well. Only downside was that I had to wait over 1 hour before they answered the phone.
I hadn’t known about Leisure Guard & was acting on the recommendations of Money Saving Expert. It was very easy to follow the options to choose the insurance I think I need. The purchasing process...
I had a call from a lady, Ms Morris, who was able to resolve all the issues I had. I understand their phone service was extremely busy due to the restarting of foreign travel.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear the issue was resolved.
If you have any other queries, then please do not hesitate to contact us.
Kind regards,
Leisure Guard.
Date of purchase: 08/11/2021
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Trusted Customer
4 years ago
Clear information, easy to understand and quick to arrange. Competitive price.
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