Leisure Guard Travel is no longer an active Feefo customer
Displaying all 4,620 reviews
Trusted Customer
4 years ago
Excellent assistance on the phone.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear you were happy with the service.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Leisure Guard.
Date of purchase: 11/25/2021
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Mr Richard Barber
4 years ago
What Mr Richard Barber said about Leisure Guard Travel:
The discount voucher I tried to use for my purchase was problematic at
no stage on the web site did an opportunity appear kept getting full price
spoke with an agent after a lengthy wait. He told me...
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Date of purchase: 11/25/2021
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Mr Roy Westhead
4 years ago
What Mr Roy Westhead said about Leisure Guard Travel:
Declaring conditions results in a horrendous nasty letter lusting numerous medical conditions you are not covered for
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have emailed you directly regarding this matter.
Kind regards,
Leisure Guard.
MW
Mr Roy Westhead
4 years ago
Hello - is it possible for me to amend the dates on this policy page please?
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
I can see that you have been in contact to make the amendment.
Kind Regards,
Leisure Guard.
Date of purchase: 11/15/2021
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Mrs Christine Traves
4 years ago
What Mrs Christine Traves said about Leisure Guard Travel:
Easy and quick to gain insurance. Price is right too.
Date of purchase: 11/24/2021
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Ms Linda George
4 years ago
What Ms Linda George said about Leisure Guard Travel:
Spoke with a lady Ashia she was very professional and explained all to me...happy customer
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear you were happy with the service the agent provided.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Leisure Guard.
Date of purchase: 11/24/2021
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Mr Terence Stephens
4 years ago
What Mr Terence Stephens said about Leisure Guard Travel:
The website was very easy to use, the staff when contacting were professional and very helpful, even when we had to extend the insurance while overseas on two occasions Wendy the representative we...
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Date of purchase: 11/15/2021
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Mr Hugh Rawson
4 years ago
What Mr Hugh Rawson said about Leisure Guard Travel:
Incredibly complicated and time consuming to arrange insurance. Nearly gave up.
Absurd and unrealistic conditions/questions about disabilities and pre-existing conditions. Downright discrimination!
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind Regards,
Leisure Guard.
Date of purchase: 11/23/2021
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Miss Jody Turner
4 years ago
What Miss Jody Turner said about Leisure Guard Travel:
Very easy to buy a policy online, I made an error with a date of birth called them phone answered straight away and issue rectified.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear you were happy with the service and the issue was resolved.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Leisure Guard.
Purchased a single trip travel policy online via their website. The policy documents were never sent by email following. 3 phone calls later the response was ‘we’ve sent them, so you must have...
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Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have emailed you regarding this matter.
Kind regards,
Leisure Guard.
Auto renewal hadnt happened.
Couldt extend policy before the end date. Had to go through the laborious task of setting up a new one. Even though circumstances hadnt changed.
Took forever to speak to...
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Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have emailed you directly regarding this matter.
Kind Regards,
Leisure Guard.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
