Leisure Guard Travel is no longer an active Feefo customer
Displaying all 4,620 reviews
Trusted Customer
2 years ago
Was very straight forward and easy to do and understand
Did it all online myself, thank you
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Date of purchase: 05/29/2024
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MD
Mr raymond deacon
2 years ago
What Mr raymond deacon said about Leisure Guard Travel:
good -
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Date of purchase: 05/14/2024
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MT
Mr Malcolm Taylor
Newcastle upon Tyne
2 years ago
What Mr Malcolm Taylor said about Leisure Guard Travel:
Easy straight forward to arrange online at a very reasonable price, giving my wife and I sufficient cover for 1 year and that's even after declaring our medical conditions and we are both over 70...
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Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Date of purchase: 05/28/2024
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Mr philip watson
Sunderland
2 years ago
What Mr philip watson said about Leisure Guard Travel:
Competitive price ,easy website to navigate and defaqto 5 star
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Date of purchase: 05/28/2024
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MG
Mrs Allyson Gillard
Devon
2 years ago
What Mrs Allyson Gillard said about Leisure Guard Travel:
Very easy to access and good information
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Date of purchase: 05/28/2024
0
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MM
Mr Grant Middleton
Nairn
2 years ago
What Mr Grant Middleton said about Leisure Guard Travel:
Very straightforward and really well explained throughout the application
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Thank you for your feedback.
I am keen to understand the comments in more detail so would you be able to elaborate please? Once i know more, ill then happily investigate the situation to resolve this.
Regards
Leisure Guard team
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Please could you provide some more detail please around your comments as we are keen to understand what you found confusing so we may address this.
Regards
Leisure Guard Team
Trusted Customer
2 years ago
When looking to renew my cover, it seemed that being over 65 that cover would not be available to me as sections in the application form stated only below 65? Make it clear that you do cover for the over 65's too
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback, although im still a little unsure on the specifics.
The policy benefits have certain sections where the amount of cover available differs depending on the claimants age. For example, the lost cash benefit is reduced for claimants under the age of 18 but there is only one section of cover that changes for the over 65's. Neither of these policy terms and conditions are on the application form (which im assuming means the website when you went through the purchase process). This does not relate to the question of eligibility.
To confirm, Leisure Guard policies are available for those aged over 65. The policy terms and conditions in terms of age eligibility state that we will offer cover for those aged 74 and under for Annual Multi trip policies and aged 84 and under for Single Trip policies - does this answer the question?
If not, please let me know.
Regards
Leisure Guard team
Trusted Customer
2 years ago
OK, thank you for your response
Matt
Leisure Guard Travel
2 years ago
Does this answer your question adequately or do you still feel that confusion remains when trying to purchase a policy? If so, im keen to understand and address this properly to prevent any such occurrences in the future.
If not, and you're happy that the query has been resolved, would you consider re-rating the review to reflect this please?
Regards
Leisure Guard team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
