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Leasepoint Reviews | Customer Service Reviews for https://www.feefo.com/reviews/leasepoint | Feefo

Displaying all 155 reviews

Trusted Customer

7 years ago

Date of purchase: 06/17/2018

Went the extra mile to get me the car I wanted at the right price

Roger

Leasepoint

7 years ago

Thank you! We are pleased your excellent value Golf deal is well received and we hope to assist again soon.

Robert Rose

GODALMING

7 years ago

Date of purchase: 06/12/2018

What Robert Rose said about Leasepoint:

Extremely Efficient Service

Extremely Efficient Service. I was kept very well informed at all times during the process of ordering the car and couldn't have asked for more. Thank you very much.

Roger

Leasepoint

7 years ago

Thank you very much for this excellent review, Robert. We are really pleased you found our process efficient, and I will pass on your comments to our team now. We hope you enjoy the car. Regards, Roger

Exubia

7 years ago

Date of purchase: 06/11/2018

What Exubia said about Leasepoint:

Great Company with Great Service

I have worked with Leasepoint, and Roger in particular for over 15 years now, and would recommend them to anyone. Keep up the great service!

Roger

Leasepoint

7 years ago

Thanks for the review, this is great to hear - and how quickly 15 years has passed! We hope to be looking after you in another 15 years! All the best, Roger and all at Leasepoint.

UBT EU LTD

7 years ago

Date of purchase: 05/29/2018

What UBT EU LTD said about Leasepoint:

Easy to work with, friendly helpful staff,

Roger

Leasepoint

7 years ago

Thanks very much for the feedback, we appreciate your longstanding custom, and look forward to helping again soon.

Jay Dunham

7 years ago

Date of purchase: 05/28/2018

What Jay Dunham said about Leasepoint:

Easy to work with, and their communication through the process was great. You also get consistent service from any of the staff you contact.

Roger

Leasepoint

7 years ago

Brilliant to hear, thanks very much for your feedback, and we hope to assist you again. It is very nice to hear that our service ethos is strong, amongst the whole team.

Kite Engineering Supplies

7 years ago

Date of purchase: 04/26/2018

What Kite Engineering Supplies said about Leasepoint:

Good service, all fine

Thanks proposal all good and timely; coped with changes in direction on vehicle choice too. I give 4 because they behaved how I expect Vehicle financers to behave; there was no reason for them to do...

Read all

Roger

Leasepoint

7 years ago

Thanks very much for the feedback, we are pleased you were happy with our service. We really are committed to giving the best service we can at all times, and we would like for you to be super impressed rather than just happy with our service.

I will drop you an email as should you be able to offer any suggestions for improvement we are always looking for ways to increase our service levels. We really are not satisfied with ordinary service, and there is every reason for us to impress you, we have to set Leasepoint aside from other providers in such a saturated market. We hope to impress you next time we assist you.

Trusted Customer

7 years ago

Date of purchase: 05/16/2018

Would definitely recommend, good deal on a stock car.

Roger

Leasepoint

7 years ago

Thank you very much for the review. We were glad to find a well priced stock car for you, and we look forward to asissting you again.

Lancastria Group

Manchester

7 years ago

Date of purchase: 05/23/2018

What Lancastria Group said about Leasepoint:

Excellent Customer Service... as always

Very helpful service from Leasepoint. There were delays from the manufacturer for the vehicle which were out of their control but they kept me informed throughout.

Roger

Leasepoint

7 years ago

This is brilliant, thanks very much for the feedback!. It can be problematic when manufacturers present delayed production times, though we do ensure our customers are well informed, so we are glad you found our service good in this respect. We really appreciate your response, and hope to assist again soon.

Clarence IT Consulting LTD

7 years ago

Date of purchase: 05/09/2018

What Clarence IT Consulting LTD said about Leasepoint:

Very efficient

I would definitely use Leasepoint again. Very good at communicating with me to keep me appraised of dates / times etc

Roger

Leasepoint

7 years ago

Thank you for the positive feedback, and we are pleased you are happy with your car, and our service.

Trusted Customer

7 years ago

Date of purchase: 04/26/2018

Happy to use them again and would recommend them. Bit of unnecessary toing and froing on paperwork, but otherwise all good. The car arrived with no floor mats??

Roger

Leasepoint

7 years ago

Thanks for the feedback, and we value any opportunities to find improvements with our admin process. On review, there was a need for your paperwork to be completed twice, however this was owing to the changes with road fund licence on April 1st which caused a change to the price of the car and necessiated new documents to be completed, as the first set were completed before the release of new road tax rates by the DVLA. Also, carpet mats were supplied and were in the boot of the car.

We are glad you would recommend us, and we hope to be of assistance to you again. Just let us know if we can assist at any point during the lease, and thanks again for using Leasepoint.