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Laptops Direct Reviews

Rated
Excellent

70%

service satisfaction

89%

delivery satisfaction

91%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

935

121

40

19

78

1,193

ratings over the past year

Displaying all 93,381 reviews
CR
Craig
15 years ago
Date of purchase: 09/16/2009
What Craig said about Laptops Direct:
Failed to deliver the recovery disk which was an optional item requested at additional cost.
Failed to deliver the recovery disk which was an optional item requested at additional cost.
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Trusted Customer
15 years ago
Date of purchase: 09/15/2009
The security procedures while reasonable were not explained sufficiently when ordering the laptop. There was…
The security procedures while reasonable were not explained sufficiently when ordering the laptop. There was therefore a delay while they were explained by customer services and then while security...

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MA
Marcio
Dublin, Rep. of Ireland
15 years ago
Date of purchase: 09/18/2009
What Marcio said about Laptops Direct:
Very good price and service. Because it was my first purchase from laptops direct, I…
Very good price and service. Because it was my first purchase from laptops direct, I constantly called them to confirm every step and they always replied fast.
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Trusted Customer
15 years ago
Date of purchase: 09/18/2009
had problems processing my payment because i am not on the electoral role for my…
had problems processing my payment because i am not on the electoral role for my address but i think they sorted it out then upgraded my postage to make sure it arrived on the 4th working day.
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Mark
Northampton
15 years ago
Date of purchase: 09/18/2009
What Mark said about Laptops Direct:
Payment, delivery and communication all handled very efficiently Thank you
Payment, delivery and communication all handled very efficiently Thank you
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Trusted Customer
15 years ago
Date of purchase: 09/17/2009
Fast smooth service from Laptops Direct. very impressive
Fast smooth service from Laptops Direct. very impressive
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Rosemary
Preston
15 years ago
Date of purchase: 09/12/2009
What Rosemary said about Laptops Direct:
Had a problem with my credit card company who admitted they had made a mistake.…
Had a problem with my credit card company who admitted they had made a mistake. Rang your customer service and they resolved the problem immediately and efficiently.
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Tim
Foulridge, Lancs
15 years ago
Date of purchase: 09/17/2009
What Tim said about Laptops Direct:
I bought a laptop last year from you and will buy my next one from you for my children.
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Trusted Customer
15 years ago
Date of purchase: 09/17/2009
The only issue I had was that the laptop came with XP pre-installed, but I…
The only issue I had was that the laptop came with XP pre-installed, but I had selected Vista as the pre-install option prior to purchasing. It's not a big deal, as (in hindsight) XP is better suited...

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Andy
Derby
15 years ago
Date of purchase: 09/16/2009
What Andy said about Laptops Direct:
This was such a good deal I bought two.
This was such a good deal I bought two.
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
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Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.