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Laptops Direct Reviews

Rated
Excellent

71%

service satisfaction

89%

delivery satisfaction

91%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

926

122

40

19

77

1,184

ratings over the past year

Displaying all 93,320 reviews
Trusted Customer
10 days ago
Date of purchase: 06/10/2025

Satisfied with delivery

Recommends

First class. Delivered ahead of expected target date
Product reviews

0
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Trusted Customer
11 days ago
Date of purchase: 06/08/2025

Dissatisfied with service

Satisfied with delivery

Does not recommend

This was probably the worst company I've dealt with in a very a long time. There was no mention on the product webpage that I was being sold an OEM version of the drive and not a Retail one. Meaning...

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0
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Trusted Customer
12 days ago
Date of purchase: 06/08/2025

Dissatisfied with service

Satisfied with delivery

Recommends

Issues describing the set-up problem to an operative who clearly didn't have English as their first language although they were obviously trying to be helpful. In the end I managed (eventually) to...

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TC
Trusted Customer
12 days ago
Date of purchase: 06/04/2025

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
12 days ago
Date of purchase: 06/08/2025

Satisfied with delivery

Recommends

would buy again
Product reviews

0
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Trusted Customer
12 days ago
Date of purchase: 06/08/2025

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
14 days ago
Date of purchase: 05/30/2025

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
14 days ago
Date of purchase: 05/30/2025

Satisfied with delivery

Recommends

I couldn't fault the service. I was kept informed and the item was sent quickly and securely packaged.
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AJ
Ajm
Galashiels
14 days ago
Date of purchase: 06/06/2025

Satisfied with delivery

Recommends

What Ajm said about Laptops Direct:
Overall good service :)
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0
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MR
M T Rahman
Aylesbury
14 days ago
Date of purchase: 06/02/2025

Satisfied with delivery

Recommends

What M T Rahman said about Laptops Direct:
Great service provided
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0
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
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Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.