Fantastic support from Claire in helping us choose our perfect holiday. Call us exactly at the agreed time, super knowledgeable and made the whole booking experience great fun. Highly recommended
Date of purchase: 06/14/2026
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Trusted Customer
Feefo Verified
24 days ago
The lady that sold us our holiday could not have been more helpful. She had answers to all our questions, tailored arrangements to suit our needs and had a good knowledge of what she was selling.
Samantha
Kuoni
24 days ago
Good afternoon,
Thank you so much for taking the time to share your lovely feedback following your recent booking experience with the team here at Kuoni Harrogate — it truly means a lot to us.
I’m delighted to hear that you felt well supported throughout the booking process and that everything was tailored to suit your needs. It’s always our aim to make planning your holiday as smooth and enjoyable as possible.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Date of purchase: 06/05/2026
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Trusted Customer
Feefo Verified
24 days ago
I have not previously been a Kuoni customer and have no acquaintances who have used Kuoni. I appreciated the opportunity to visit a nearby town centre office and discuss my needs with a real person....
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Date of purchase: 06/10/2026
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Mr Jamie Holt
Feefo Verified
25 days ago
What Mr Jamie Holt said about Kuoni:
As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
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Melissa
Kuoni
20 days ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
Date of purchase: 06/09/2026
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Trusted Customer
Feefo Verified
25 days ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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Date of purchase: 06/10/2026
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Trusted Customer
Feefo Verified
25 days ago
Ease of booking and brilliant staff
Suzanne
Kuoni
25 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 06/12/2026
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MB
Mrs Annette Ball
Feefo Verified
26 days ago
What Mrs Annette Ball said about Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
25 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Date of purchase: 06/10/2026
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MT
Mrs Treena Turner
Feefo Verified
FRA
26 days ago
What Mrs Treena Turner said about Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
25 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 06/08/2026
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Trusted Customer
Feefo Verified
26 days ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
21 days ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
Date of purchase: 06/04/2026
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MS
Mrs Pauline Stubbs
Feefo Verified
GBR
27 days ago
What Mrs Pauline Stubbs said about Kuoni:
Great staff, warm and welcoming. Nothing is too much trouble - to ensure you get the holiday you want.
Alex
Kuoni
27 days ago
Pauline, thank you for your kind words . Its always a pleasure to help you plan your next adventure , I am excited to hear all about this next one !
Many thanks
Alex Killeen
Store Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
