Knowledgeable, professional staff and an easy booking process with good communications.
Nicole
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 09/08/2023
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Mr Alexander Oakley
Feefo Verified
2 years ago
Lynn
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Totally overpriced and patronising. Sorry but I will not be using Kuoni again. When booking my expensive holiday everyone was extremely helpful and happy to accept a credit card booking to...
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Jack
Kuoni
2 years ago
Thank you for your review, Hayley.
I would like to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and be sure to feedback to the relevant teams.
Very responsive staff and positive experience. Melissa was extremely helpful and made sure the trip was special.
Victoria
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melissa that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
The personal service Ricky and Florence provided was fabulous, nothing was too much trouble for them. We have struggled to get this level of service elsewhere, something that is very important to...
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Ricky
Kuoni
2 years ago
Hello Ian
Thank you for leaving us a review and for your kind words about the service you received from Florence and Ricky. I'm delighted you had a great booking experience in store and received the excellent service we pride ourselves on, we hope you are looking forward to your escape.
Thank you again.
Kind regards
Vicky
Assistant Manager
Kuoni Milton Keynes
Always a pleasure to go into such a friendly travel agents. They make you feel really welcome and nothing is too much trouble.
Great efficient service every time.
Charlotte
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Superb experience. Eve worked through a number of options with me to find what was best for us and suited our budget. Her knowledge of the hotels, locations and travel processes meant she could plan...
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James
Kuoni
2 years ago
Thank you so much for your comments, lovely to hear.
We first went in to get ideas and costs in June and thought we made it clear we weren’t in a position to book at that point, Emma, was super understand and helpful.
She gave us plenty of ideas and...
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Nicole
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Our holiday was booked through Susan Brown, at Kuoni , who was amazing.
Went out of her way to source a holiday for our 40th Wedding Anniversary, very easy to talk to, good country knowledge and...
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Lynn
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
ME
Mrs Angela Everett
2 years ago
You should be very proud and I like to give credit where it’s due 😊
Amy was super helpful and sent us tailored quotes to have a think about, we then had to change our budget last minute and she got straight to sending us new quotes.
There was no pressure and she was...
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Melissa
Kuoni
2 years ago
Hi Holly, Thank you for your lovely feedback, I am so pleased you found Amy so helpful and we will look forward to seeing you again soon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
