We recently booked our holiday to Orlando and St Lucia with Kuoni, and I have to say, the whole experience was made so much easier thanks to Gemma.
From the very beginning, Gemma was incredibly...
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Date of purchase: 09/04/2026
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Trusted Customer
Feefo Verified
18 days ago
Excellent service. Julie listened to all my requirements and spent time finding the appropriate resorts for me.
Melissa
Kuoni
13 days ago
Thank you for taking the time to send in your feedback and lovely comments, I will make I share these with Julie your personal travel expert. Please do let us know if there is anything you need before you travel.
Kind regards
Melissa
Date of purchase: 09/03/2026
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Trusted Customer
Feefo Verified
18 days ago
Very helpful and patient
Date of purchase: 09/05/2026
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Trusted Customer
Feefo Verified
18 days ago
Date of purchase: 09/05/2026
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CA
Carrie Ann
Feefo Verified
GBR
19 days ago
What Carrie Ann said about Kuoni:
We recently received outstanding support from Rebecca. She was friendly, patient, and genuinely committed to ensuring our honeymoon was just want we wanted. Response times were quick, every step was...
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James
Kuoni
10 hours ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Rebecca who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 08/26/2026
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Trusted Customer
Feefo Verified
19 days ago
Georgina your rep was excellent
Date of purchase: 08/31/2026
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Trusted Customer
Feefo Verified
21 days ago
Very helpful and well-informed staff.
Nothing was too much trouble to answer any questions we had.
Date of purchase: 09/02/2026
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Trusted Customer
Feefo Verified
21 days ago
I always like to have a discussion with a rep and for them to help, support and suggest my travel. This they do well in comfortable surroundings in store. Thank you.
Gemma
Kuoni
18 days ago
Thank you for your lovely feedback.
We're so pleased to hear that you value the personal discussions, support and travel expertise our team provides. Creating a comfortable environment where we can help inspire and plan your holidays is exactly what we strive for.
Thank you for choosing Kuoni and for taking the time to share your experience.
Gemma & the Norwich Team
Date of purchase: 08/29/2026
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Trusted Customer
Feefo Verified
21 days ago
Sue was really knowledgeable and friendly
Date of purchase: 09/02/2026
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Trusted Customer
Feefo Verified
22 days ago
Very good service, knowledgeable and helpful to our requirements
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
