Sophie has been most helpful and has responded to all our queries positively. In particular she dealt with our health questions and a number of adjustments to our flights and hotels. Her attitude has...
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Date of purchase: 06/26/2026
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Trusted Customer
Feefo Verified
2 months ago
As returning customers to Kuoni and the branch at Solihull, we were again most impressed with the quality and attention to detail. Plus the relevant suggestions and helpful advise. Nothing was too...
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Date of purchase: 06/29/2026
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MD
Mrs Julie Delaney
Feefo Verified
GBR
2 months ago
What Mrs Julie Delaney said about Kuoni:
Wonderful knowledgable friendly staff.
Would recommend them to all really listen to our needs and worked around those.
Kerry
Kuoni
2 months ago
Thank you so much for your review, Julie.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Sadie who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 07/01/2026
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MH
Mr Harry Hayden
Feefo Verified
GBR
2 months ago
What Mr Harry Hayden said about Kuoni:
Denise (Winchester branch) has always looked after us very well and we continue to return to Kuoni every time we want to book a holiday.
Denise
Kuoni
2 months ago
Thank you so much for taking the time to give your feedback, it is so good to hear you have had such great service from Denise our Private Travel Manager, and we wish a wonderful trip.
Date of purchase: 06/24/2026
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MB
Mr Andrew Birch
Feefo Verified
GBR
2 months ago
What Mr Andrew Birch said about Kuoni:
Denise has provided us with a dedicated, personalised attention to our booking. She has arranged a series of flights and accommodation with great guidance and recommendations. She has been our sole...
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Denise
Kuoni
2 months ago
This is amazing feedback, thank you so much for taking the time to complete this and for such valued comments. As one of our dedicated Personal Travel Managers, Denise prides herself on exceptional service and will be so pleased to hear this. Thank you.
Date of purchase: 06/30/2026
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Trusted Customer
Feefo Verified
2 months ago
Jessica
Kuoni
2 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 06/26/2026
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MJ
Mrs Francesca Joyce
Feefo Verified
3 months ago
Date of purchase: 06/27/2026
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Trusted Customer
Feefo Verified
3 months ago
Disappointed that there wasn’t further movement with the price after seeing much cheaper options less than 24 hrs after booking.. otherwise very good.
Date of purchase: 06/29/2026
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Trusted Customer
Feefo Verified
3 months ago
Very informative and professional
Date of purchase: 06/29/2026
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MR
Mr Luke Roberts
Feefo Verified
GBR
3 months ago
What Mr Luke Roberts said about Kuoni:
We went into Kuoni in Chester to book our Honeymoon, the staff were so helpful and made everything so easy. The pricing was also very competitive compared to other travel agents!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
