Thank you for your feedback, and we sincerely apologize for any frustration. Upon reviewing your order, we can confirm that your refund was issued to the MasterCard used for the original payment on July 23rd. We recommend checking with your bank or card provider if you haven't seen the credit.
Regarding shipping, your order was placed on June 22nd and shipped on June 24th, which falls within the expected processing time outlined on our website. We strive to ensure our shipping process is clear, but we apologize if there was any misunderstanding. If you need further assistance, please don’t hesitate to reach out—we’re here to help!