Hi Steven,
Thank you for your feedback.
I have just had a check with our team and we can't find any emails or messages from your email in your order number. Not to worry, we'll drop you an email today so we can support you further.
Kind regards,
Kiniki.com
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PE
Pauline Elliff
Feefo Verified
ESP
14 days ago
What Pauline Elliff said about Kiniki:
Pauline
Beautiful colours
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Trusted Customer
Feefo Verified
14 days ago
Très bon contact avec le service client pour un problème d'élastique cassé sur deux maillots, remplacement gratuit, arrivage rapide. merci
1
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KE
Kelly
Feefo Verified
USA
15 days ago
What Kelly said about Kiniki:
Clasp *****
Was not needed
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AH
ahe
Feefo Verified
DEU
15 days ago
What ahe said about Kiniki:
jit
Product support and replacement, absolut fine !
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Trusted Customer
Feefo Verified
15 days ago
Beautiful bikini
Delivery very fast
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Trusted Customer
Feefo Verified
16 days ago
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Trusted Customer
Feefo Verified
16 days ago
Nice idea but tan lines appear
Shipping took a long time. I forgot to use my rewards on my second purchase and I won't be making a third so oh well!
Dom
Kiniki
13 days ago
Hi Jenny,
We are sorry to hear that the items were not to your liking. Please drop us an email on admin@kiniki.com so we can support you further with our 100% Satisfaction Guarantee.
With regards to the shipping taking too long - I can see that you placed the order Saturday June 6th and the order was picked and packed on Monday June 8th when we reopened after the weekend. It was collected that night and was delivered to you from the UK to US on Saturday June 11th, 5 days later as we outline online.
We do have faster services available for those that need their order faster.
Kind regards,
Kiniki.com
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.