How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Kiniki Reviews

http://www.kiniki.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

905

87

32

7

15

1,046

ratings over the past year

Displaying all 27,046 reviews

Trusted Customer

Feefo Verified

13 years ago

sometimes sending times are long (i know it's a long way to Europe)

0

Trusted Customer

13 years ago

Excellent service, I have used them for years.

0

Trusted Customer

Feefo Verified

13 years ago

I've yet to receive items purchased, or an answer to the mails inquiring after said…

I've yet to receive items purchased, or an answer to the mails inquiring after said purchase. As I live abroad I would have appreciated some form of tracking service to see when the items would...

Kiniki

13 years ago

Thank you for your feedback. I am sorry that your Kiniki experience has not been a 100% satisfactory. I have followed up your oder and a delivery to your home country takes on average 10 days. As you have placed the order with us on Monday 3rd December, the item should be with you by the end of this week or the beginning of next week. I believe you have accidentally purchased the same item twice. If you would like to return one item, please feel free to do so and we are happy to refund the money to you. Best wishes, Frederike Dammé Business Development Executive Kiniki.com

0

Trusted Customer

Feefo Verified

13 years ago

good service always

0

Trusted Customer

Feefo Verified

13 years ago

No problem for the expedition for France it takes about one week

0

Trusted Customer

Feefo Verified

13 years ago

Good service.

0

Trusted Customer

Feefo Verified

13 years ago

bueno

0

Trusted Customer

Feefo Verified

13 years ago

Excellent service, quick delivery, ...

0

Trusted Customer

Feefo Verified

13 years ago

I found the service both quick and efficient

0

Trusted Customer

Feefo Verified

13 years ago

Delivered as promised promptly

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo