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Kilner® Reviews

https://kilnerjar.co.uk
Rated
Good
Service
3
/5
Product
3.9
/5

5

4

3

2

1

2

0

0

2

1

5

ratings over the past year

Kilner® is no longer an active Feefo customer
Displaying all 805 reviews
FM
Froinsias O'Muireadhaigh
Brighton
4 years ago
Date of purchase: 01/20/2021
What Froinsias O'Muireadhaigh said about Kilner®:
Great jars....but packaging nightmare !
The jars are exactly what I expected from such a well known named company. They arrived promptly and intact and the courier was pleasant and professional. However the packaging was overdone yards of...

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Customer Service
Kilner®
4 years ago
Hi, thank you for your feedback. We are currently reviewing our packaging and looking for more efficient and sustainable ways to package our products. Thank you for choosing Kilner®.
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CW
Ceri Wallace
4 years ago
Date of purchase: 01/18/2021
What Ceri Wallace said about Kilner®:
Quick clear and efficient
This company never disappoints. Communication is excellent. Processing of orders is quick and efficient and delivery is informative so arrived when stated. An excellent company to do business with
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Customer Service
Kilner®
4 years ago
Thank you for choosing Kilner®.
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Trusted Customer
4 years ago
Date of purchase: 01/15/2021
Excellent
Excellent Product
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Kilner®
4 years ago
Thank you for your positive review!
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Trusted Customer
4 years ago
Date of purchase: 01/10/2021
My order arrived with one item missing and 4 broken jars! I initially had a quick response when I informed them. They offered me a refund or replacement. I asked for a refund for said items. There...

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Customer Service
Kilner®
4 years ago
Hi, we're very sorry some of your order arrived broken. I have forwarded your review to customer services who will be in touch with you soon to resolve this issue. Thank you for your patience.
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Trusted Customer
4 years ago
Date of purchase: 01/10/2021
Terrible service, late delivery With loads smashed.
30% of the delivery smashed, even though photos sent and emails sent to the company there has been no replacement or refund nearly a week later. Oh I did have an email that says they will look at it...

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Customer Service
Kilner®
4 years ago
Hi, I am very sorry that some of the products you ordered arrived broken. I have been in touch with customer services and seen that this issue is being dealt with. Once again, I want to apologise for your negative shopping experience and I hope you will shop with us again.
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CB
Charlie Birkett
4 years ago
Date of purchase: 01/08/2021
What Charlie Birkett said about Kilner®:
Speedy service but wasteful approach to packaging.
-Speedy Service - Extraordinary amount of bubble wrap for just 15 jars, for a company with a very simple product range its perplexing that you haven't designed some sustainable standardised...

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Customer Service
Kilner®
4 years ago
Hi, thank you for your feedback. Your comments have been forwarded onto the brand team and we will be looking into more efficient and sustainable ways to pack our products. Thank you for choosing Kilner®.
CB
Charlie Birkett
4 years ago
Thank you wasn't expecting feedback from the feedback! ( also Noticed a typo "save your packaging team enormous amount of *time*" not jars! )
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Maria De La C Glenister
4 years ago
Date of purchase: 01/09/2021
What Maria De La C Glenister said about Kilner®:
Excellent!
Very good quality and just the right size for my new healthy overnight oats breakfast. I would highly recommend these Kilner Jars.
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Customer Service
Kilner®
4 years ago
We're glad you're happy with your purchase. Thank you for choosing Kilner®.
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Trusted Customer
4 years ago
Date of purchase: 01/09/2021
Broken glass
One of the five glass jars arrived smashed in two. Disappointing. Not much effort put into the packaging.
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Customer Service
Kilner®
4 years ago
Hi, we're sorry that one of your Jars has arrived broken. We try our best to ensure our products reach you in perfect condition. However, due to the nature of the products we understand breakages can occur. You are entitled to a refund or free replacement of the broken product. I have forwarded this issue to customer services who will be in contact with you soon. Please feel free to also contact customer services at claims@rayware.co.uk . Thank you.
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Trusted Customer
4 years ago
Date of purchase: 01/07/2021
Good service.
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Customer Service
Kilner®
4 years ago
Thank you for your positive review.
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Trusted Customer
4 years ago
Date of purchase: 01/06/2021
As always excellent.
As a repeat customer, we use a brand that we trust, every order we place receives a quick response and excellent delivery times. Quality you can trust.
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Customer Service
Kilner®
4 years ago
Thank you for your positive review.
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About Kilner®
From traditional Kilner® Clip Top Jars and Preserve Jars to Drinks Dispensers, Butter Churners, Fermentation Sets and more; the Kilner® range offers quality essentials. Not only is Kilner® now an essential for the kitchen, but it has also become a style statement around the home and beyond.
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01514861888
26-32 Spitfire Road, Triumph Trading Park, Speke Hall Road, Liverpool, Merseyside, L24 9BF, United Kingdom
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About Kilner®
From traditional Kilner® Clip Top Jars and Preserve Jars to Drinks Dispensers, Butter Churners, Fermentation Sets and more; the Kilner® range offers quality essentials. Not only is Kilner® now an essential for the kitchen, but it has also become a style statement around the home and beyond.