I tried to return the mixer to get a stronger machine from kenwood. They said that it was operating as expected to do. So they think that the mixer jumping all over the table is acceptable.
Product reviews
Gemma
Kenwood
1 year ago
Good Afternoon,
Thank you for taking the time to leave us your feedback.
We understand how frustrating this situation must be and it's disappointing to hear that you've had this experience with us.
I can see that a full refund has been processed and we do hope that our many other machines will be of interest.
Many thanks
Gemma, Kenwood UK
Trusted Customer
1 year ago
This is incorrect. You only refunded me for the unopened attachments for the mixer. which I returned.You refused to accept the mixer back and did not refund me for it. I am stuck with a mixer that does not function as advertised.
Date of purchase: 01/20/2025
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Trusted Customer
Feefo Verified
Bury
1 year ago
Satisfied with delivery
Recommends
What Trusted Customer said about Kenwood:
Brilliant service.
Product reviews
Date of purchase: 01/08/2025
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Trusted Customer
Feefo Verified
1 year ago
Satisfied with service
Satisfied with delivery
Does not recommend
Kenwood was helpful when I contacted them. Starting with my mum, all the family have had Kenwood chefs but the quality and performance of my latest one is to say the least not up to standard
Product reviews
Date of purchase: 01/13/2025
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Trusted Customer
Feefo Verified
Leicestershire
1 year ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 12/06/2024
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Trusted Customer
Feefo Verified
Birmingham.
1 year ago
Satisfied with delivery
Recommends
What Trusted Customer said about Kenwood:
Everything was as expected
Communications and delivery were excellent.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking