Kelly's Storage is no longer an active Feefo customer
Displaying all 1,463 reviews
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Erin Niven
6 years ago
What Erin Niven said about Kelly's Storage:
Quick and good communication
Very happy with how quickly they collected my things and they sent me pictures of my packed boxes and sent me an invoice as quick as they could.
Amy
Kelly's Storage
6 years ago
Thank you Erin, we are so pleased you are happy with the service and were impressed with the communication.
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Trusted Customer
6 years ago
5 star service from start to finish. Highly recommend.
Professional service provided from first contact through to the end. Emily (admin) and Dan (driver) were particularly helpful. Dan was punctual and explained everything perfectly. The whole process...
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Amy
Kelly's Storage
6 years ago
Thank you very much for your lovely review, we are so pleased you found Emily and Dan helpful and explained everything clearly for you. Kind regards, Amy, Customer Experience Team
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BENOIT MARMOITON
6 years ago
What BENOIT MARMOITON said about Kelly's Storage:
Efficient on the day, might be a little bit slow on emails(covid situation)
Amy
Kelly's Storage
6 years ago
Thank you for your feedback, we will work on giving better timescales for our customers during this time
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Trusted Customer
6 years ago
Would highly recommend. Some confusion over whether we could get delayed pick-up but driver sorted it all out and everything worked out great.
Amy
Kelly's Storage
6 years ago
Thank you for your feedback and apologies for any confusion, we will make sure this doesn't happen again.
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Robbi Robson
6 years ago
What Robbi Robson said about Kelly's Storage:
Good
Removal and return was good- men extremely helpful and quick. Found it difficult to get hold of the right person at other times, but during Covid emergency there was not surprising. Particularly...
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Amy
Kelly's Storage
6 years ago
Thank you for your feedback Robbi, we are so pleased we could help you when you had been let down. We take on board your comments about getting hold of the right person and believe this is due to the current situation and not our normal service.
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Lara Davidson
6 years ago
What Lara Davidson said about Kelly's Storage:
Friendly and Helpful Staff
I thought they were very helpful and understanding. They responded quickly to my requests and always seemed to be genuinely happy to help.
Amy
Kelly's Storage
6 years ago
Thank you Lara we are very pleased you thought the team were friendly and helpful. Kind regards, Amy, Customer Experience Team
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CS
Cherry Scott
6 years ago
What Cherry Scott said about Kelly's Storage:
They dismantled and packed everything for us.
Both chaps were really helpful and cheerful,I would thoroughly recommend them.
Amy
Kelly's Storage
6 years ago
Thank you Cherry we are so pleased the team impressed you and you would recommend us! Kind regards, Amy, Customer Experience Team
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TA
Thibaud Watin-Augouard
6 years ago
What Thibaud Watin-Augouard said about Kelly's Storage:
We loved how kind Paul Jerome and Mark were!! How efficient !!
Amy
Kelly's Storage
6 years ago
Thank you Thibaud that is a lovely review and we will share the team!
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AN
Antoine
Ealing
6 years ago
What Antoine said about Kelly's Storage:
Perfect service and cheap quote, would recommand 100%
Kelly's storage was fantastic all way through, great communications and very helpful from the quoting process to the storage/re-delivery of my goods.
Amy
Kelly's Storage
6 years ago
Thank you Antoine, we are so pleased you found the service fantastic and the team very helpful. Kind regards, Amy, Customer Experience Team
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Trusted Customer
6 years ago
Very friendly and helpful staff in the office and for the packing and the return service.
Amy
Kelly's Storage
6 years ago
Thank you so much, we are so pleased the whole impressed you. Kind regards, Amy, Customer Experience Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
